Supported video and audio formats

Hi,

Can anyone point me to a full list of audio and video formats that RasPlex can play directly? I’m hooking it up to a server that cannot transcode, so need to ensure all the media is in an appropriate format.

For example, it doesn’t appear to be able to play my BluRay rips currently…

Thanks for any help

Andy

Hi,

Done a bit more digging with this, and it doesn’t seem as simple as just being unsupported video or audio type.

If I look at the info screen on RasPlex for one of my Star Wars BluRay rips, it says ‘Audio, none, Subtitles, none’. However, if I look at one of my other BluRay rips, the audio and subtitles are listed correctly. It’s as if it’s failing to parse the info that comes back from the Plex server for this small subset of films.

If I check the same info via the web interface for the same server, it shows correct details.

Any suggestions as to how I can debug this?

Thanks

Andy

anything under max. 1920x1080 px resolution, H.264, Level 4.1, 8 bit color depth, max. 4 reference frames should do the trick

@videotecaCNSU said:
anything under max. 1920x1080 px resolution, H.264, Level 4.1, 8 bit color depth, max. 4 reference frames should do the trick

Thanks for that. As per my second message, I don’t think it’s anything as simple as just a codec issue though. It seems all of my BluRay rips (which I re-encode for a smaller file size) play just fine, with the exception of the Star Wars films.

How would I go about debugging this? They play just fine via Plex on other clients, so it’s something different with RasPlex I think.

Andy

paste the media info of those files and lets take a look

This one played:

`andy@xcp-media:/var/spool/xbmc/rips/Movies/The Hobbit$ mediainfo The\ Hobbit\ An\ Unexpected\ Journey.mkv
General
Unique ID : 255663131748086959141786771503418252905 (0xC056ED98ADCFFCED1DCD46326E191E69)
Complete name : The Hobbit An Unexpected Journey.mkv
Format : Matroska
Format version : Version 2
File size : 15.0 GiB
Duration : 2h 49mn
Overall bit rate mode : Variable
Overall bit rate : 12.7 Mbps
Movie name : The Hobbit: An Unexpected Journey
Writing application : HandBrake 0.10.0 2014112200
Writing library : Lavf55.12.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 49mn
Width : 1 920 pixels
Height : 800 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Writing library : x264 core 142 r2479 dd79a61
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio #1
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Format profile : MA / Core
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 2h 49mn
Bit rate mode : Variable
Bit rate : Unknown / 1 509 Kbps
Channel(s) : 8 channels / 6 channels
Channel positions : Front: L C R, Side: L R, Back: L R, LFE / Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossless / Lossy
Title : Surround
Language : English
Default : Yes
Forced : No

Audio #2
ID : 3
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 2h 49mn
Bit rate mode : Constant
Bit rate : 1 509 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.79 GiB (12%)
Title : Surround
Language : English
Default : No
Forced : No

Audio #3
ID : 4
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 2h 49mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 544 MiB (4%)
Title : Surround
Language : English
Default : No
Forced : No

Text
ID : 5
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Menu
00:00:00.000 : :Chapter 1
00:08:51.447 : :Chapter 2
00:12:58.986 : :Chapter 3
00:16:34.660 : :Chapter 4
00:20:50.666 : :Chapter 5
00:25:09.049 : :Chapter 6
00:33:14.576 : :Chapter 7
00:38:26.846 : :Chapter 8
00:43:40.451 : :Chapter 9
00:50:12.301 : :Chapter 10
00:55:16.855 : :Chapter 11
00:57:04.713 : :Chapter 12
01:07:51.734 : :Chapter 13
01:12:11.410 : :Chapter 14
01:16:03.642 : :Chapter 15
01:22:06.296 : :Chapter 16
01:28:49.866 : :Chapter 17
01:32:03.601 : :Chapter 18
01:33:42.575 : :Chapter 19
01:40:29.690 : :Chapter 20
01:43:06.889 : :Chapter 21
01:49:12.671 : :Chapter 22
01:54:04.671 : :Chapter 23
01:56:58.094 : :Chapter 24
02:10:28.028 : :Chapter 25
02:12:26.188 : :Chapter 26
02:13:37.676 : :Chapter 27
02:17:59.229 : :Chapter 28
02:20:09.401 : :Chapter 29
02:22:59.154 : :Chapter 30
02:33:58.646 : :Chapter 31
02:39:27.641 : :Chapter 32
`

This one didn’t:

`andy@xcp-media:/var/spool/xbmc/rips/Movies/Star Wars$ mediainfo Star\ Wars\ Episode\ IV\ -\ A\ New\ Hope.mkv
General
Unique ID : 148157814164796788709256495455097279590 (0x6F7628365C9A3F7E5A64C90080075466)
Complete name : Star Wars Episode IV - A New Hope.mkv
Format : Matroska
Format version : Version 2
File size : 11.5 GiB
Duration : 2h 4mn
Overall bit rate : 13.2 Mbps
Movie name : A New Hope
Writing application : HandBrake 0.10.0 2014112200
Writing library : Lavf55.12.0
Language : eng

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 4mn
Width : 1 920 pixels
Height : 816 pixels
Display aspect ratio : 2.35:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio #1
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 2h 4mn
Channel(s) : 7 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Title : Surround
Language : English
Default : Yes
Forced : No

Audio #2
ID : 3
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 2h 4mn
Channel(s) : 7 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Title : Surround
Language : English
Default : No
Forced : No

Audio #3
ID : 4
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : A_AC3
Duration : 2h 4mn
Channel(s) : 6 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Title : Surround
Language : English
Default : No
Forced : No

Audio #4
ID : 5
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : A_AC3
Duration : 2h 4mn
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Title : Stereo
Language : English
Default : No
Forced : No

Audio #5
ID : 6
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : A_AC3
Duration : 2h 4mn
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Title : Stereo
Language : English
Default : No
Forced : No

Text #1
ID : 7
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Text #2
ID : 8
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : Yes
Forced : Yes

Text #3
ID : 9
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Text #4
ID : 10
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Text #5
ID : 11
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Text #6
ID : 12
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Text #7
ID : 13
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Text #8
ID : 14
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Text #9
ID : 15
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No

Menu
00:00:00.000 : :Chapter 1
00:00:21.104 : :Chapter 2
00:01:53.446 : :Chapter 3
00:04:52.876 : :Chapter 4
00:07:28.448 : :Chapter 5
00:08:54.951 : :Chapter 6
00:11:21.597 : :Chapter 7
00:15:40.314 : :Chapter 8
00:19:40.262 : :Chapter 9
00:23:33.370 : :Chapter 10
00:25:32.823 : :Chapter 11
00:27:45.705 : :Chapter 12
00:29:12.876 : :Chapter 13
00:32:34.244 : :Chapter 14
00:34:53.091 : :Chapter 15
00:36:54.295 : :Chapter 16
00:39:05.718 : :Chapter 17
00:41:42.458 : :Chapter 18
00:42:31.715 : :Chapter 19
00:44:51.814 : :Chapter 20
00:47:52.703 : :Chapter 21
00:49:58.078 : :Chapter 22
00:51:13.779 : :Chapter 23
00:52:40.824 : :Chapter 24
00:54:12.499 : :Chapter 25
00:57:00.000 : :Chapter 26
00:59:14.092 : :Chapter 27
01:03:10.912 : :Chapter 28
01:06:16.556 : :Chapter 29
01:08:22.056 : :Chapter 30
01:12:32.473 : :Chapter 31
01:14:12.740 : :Chapter 32
01:17:13.921 : :Chapter 33
01:19:09.411 : :Chapter 34
01:21:29.468 : :Chapter 35
01:25:00.387 : :Chapter 36
01:27:02.175 : :Chapter 37
01:29:56.349 : :Chapter 38
01:33:48.331 : :Chapter 39
01:36:40.044 : :Chapter 40
01:38:06.839 : :Chapter 41
01:39:37.721 : :Chapter 42
01:41:25.079 : :Chapter 43
01:42:37.609 : :Chapter 44
01:45:02.713 : :Chapter 45
01:49:42.868 : :Chapter 46
01:55:18.995 : :Chapter 47
01:57:47.477 : :Chapter 48
01:58:28.726 : :Chapter 49
02:00:14.582 : :Chapter 50
`
Any help?

Thanks

Andy

Yes, it doesn’t seem to be a codec issue. So is it reporting any error or server crash when you try to reproduce it?

Hi,

I’ll enable debug logging on RasPlex and see if I can get any useful messages from it.

Thanks

Andy