Sync failing PMS 1.17.0

was working before the preview release.

sync movies = working
sync TV = Fail
sync music = Fail

full log attachedPlex Media Server Logs_2019-09-17_08-59-46.zip (1.6 MB)

Sep 17, 2019 08:58:07.470 [0x7ff15dfc5700] Error — Exception inside transaction (inside=1) (…/Library/MetadataItem.cpp:756): Null value fetched and no indicator defined.

Sep 17, 2019 08:58:07.474 [0x7ff15dfc5700] Error — Thread: Uncaught exception running async task which was spawned by thread 0x7ff1b59e9700: Null value fetched and no indicator defined.

@M1dKn1ght thanks for raising a new topic for this issue. Does the issue occur if you downgrade back to PMS 1.16.5?

Worth noting that I can sync music, tv, and movies from PMS 1.17.0 to my iPhone without any errors or issues, and this machine has been upgraded from 1.16.5

just rolled it back to 1.16.6.1592, and same issue, so looks like something else has broken it. only change i can think of it is the qnap firmware update to 4.4.1.1031 (Public Beta 4) build 20190816, i dont think ive done any sync’s of late to notice.

but it seems really odd that syncing movies works fine, but the TV fails, you would think its either going to work or not.

a week ago i tried a database repair, but that hasn’t done anything, ive made a new temp tv share and new tv category, with the same result, so not sure what else to try now?

I have raised this internally with our engineering team to investigate based on the logs you shared. Could you please DM me a copy your PMS com.plexapp.plugins.library.db database as that would help us to diagnose the error.

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