Synology 918+ and transcoding of 4K HEVC 10bit HDR videos

Hi all,

Longtime PLEX user here. Have a few questions about PLEX hardware transcoding.

I installed latest PLEX server version with hardware transcoding support and enabled hardware transcoding in settings. When I try to transcode 4k HEVC 10bit HDR to 1080p 20mbits Synology 918+ CPU goes to 98% and conversion stutters.

Does hardware transcoding of 10bit HDR videos is not enabled yet or I am doing something wrong? If is not enabled does PLEX plan to implement it?

I know the CPU in 918+ is perfectly capable of doing it. I tried the same thing with ‘other’ media server with the same file and conversion from 4K 10bit to 1080p 30mbit is working flawlessly with CPU usage about 25%.

It would be a nice thing to have it because it saves us storage space(no need to keep different resolution files of same thing).

Thanks!

@khr2011 said:

I know the CPU in 918+ is perfectly capable of doing it. I tried the same thing with ‘other’ media server with the same file and conversion from 4K 10bit to 1080p 30mbit is working flawlessly with CPU usage about 25%.

Plex does things differently and your 918+ will always struggle with that type of file.
Others more knowledgeable than me will likely explain why.

Personally i do not bother with 4k or even high bitrate files as I see no difference when viewing.
I do not have a file with a bitrate over 4,000bps or 4gb in size.

As I know PLEX transcoder is based on ffmpeg:

https://support.plex.tv/hc/en-us/articles/200250377-Transcoding-Media

The ‘other’ media server also uses ffmpeg so it should be possible to implement in PLEX.

918+ is capable of this with using 25% CPU:

There is only one problem - transcoded videos look little ‘washed up’ , but they are watchable. I think it’s like that because of transcoding files with bt.2020 to Rec. 709 color space or the transcoder retains bt.2020 which then is displayed on regular monitor/TV . I hope solution for that problem will be found also( I guess INTEL needs to develop/implement that conversion before anyone else can use it).

Its very practical to keep just one version of files for playback on 4k HDR living room TV(where I can notice the difference from lower bitrate or lower resolution) , while be able to stream them to other non 4k tv’s and devices.

It is a total killer. The CPU isn’t at high load (30%) ram the same …

Yet at a HEVC MAIN 10 TRUE HD 7.1 54.8 mbps HDR the Plex APP that I have on Samsung TV Q7 is cracking out. Unable to play.

I kinda regret now the lifetime membership for hardware transcoding.

@SpiryBTC

Plex does not yet support HDR -> SDR tone mapping. No word from engineering when it will.

What got “killed” the app? The server? Sounds like the app. You’re in the wrong thread for that.

Please post in the Streaming Devices -> Samsung for help.
You are reviving an 11 month old server thread.