Synology - plexconnect failed to start

Updated to DSM 6.0-7321, and updated PMS to 09.16, after upgrade finished plexconnect 05.12 failed to start, after 20 seconds or so plexconnect stops, stating that " httpd-user" does not exist.
Logfile mentioned " failed to connect to HTTPS on port 443 " and " webserver_ssl not alive. shutting down.

I did nothing to change plexconnect, could somebody help me out here to get plexconnect working again ?

Thanks so much!

i have exactly the same issue - would appreciate anyones thoughts on this one.
I have tried all of the fixes currently out there - to no avail!

cheers

Same issue here, we need one new update for plexconnect… I think it’s because of the new https secured system of dsm

Please refrain installing DSM6 until @bwynants makes available a new package for Synology.

Thanks for your answer, do you think it is possible to revert back to the previous dsm version ?

@fenixs said:
Thanks for your answer, do you think it is possible to revert back to the previous dsm version ?
It’s safer to find a way to tell DSM6 to stop listenning to port 443. In DSM5 this was done with “Disable HTTPS connection for web services (‘Web Services’ control pannel - ‘HTTP Service’ tab)” but this parameter no longer exists in DSM6.

You can refer to the Synology forum to learn how to install a previous DSM version, but as Synology strongly advises against that, I would not go this route unless you want to reformat the system partition and reinstall all the packages.

Based on your answer I think I will wait for another solution to fix plexconnect… :slight_smile:

same issue… I will wait…or buy an atv4…

I have been cheating, :-), bought the ATV4 today, and the plex app works like a charm!, really happy with it!. I would like to thank the plexconnect team for their dedication to develop this app, I have used it for a couple of years and it never failed me.

There is a new PlexConnect installer available for Syno, pls check the Synology thread. For me the ATV4 is not yet an option because I need the toslink (optical) output and my connected equipment (TV and Amplifier, both 10-year old) would not benefit from ATV4’s new capabilities.

where can we find the new PlexConnect installer please ?

Please check this thread:

ok, i found, well, to make it easier, uninstall old plexconnect and install manually this one and all will work perfectly :
/uploads/default/original/3X/8/3/83901dcb937496d66c0cd3f7f2cc6f9818e41975.zip

Does this mean Plexconnect is only working with DSM6 with 0.5-13 Plexconnect?

For DSM6 it is recommended the 0.5-17 version. All versions older than 0.5-14 in http://www.brigittehelsen.be/plexconnect/index.php?fulllist=true are for previous DSM versions, and will not work in DSM6.