The obnoxious pushing of not-my-media

I suppose that’s a key distinction… and you can manage it for them – if they have a managed user in your Plex Home. That’s one of the key differences between a managed user and a user with his/her own Plex Account.

I’m not arguing that there can be use cases where a server owner might not want to have a more strict control. Just saying that you actually can do it if you setup things accordingly.

As for this thread in general (not part of my specific response to jchhenderson)… let’s try to focus on the actual matter and refrain from bashing individual users because you don’t deem their response adequate (even if it’s providing a possible solution to some)

Edit:
An addition for everybody interested in how to manage this for your Managed Users in a Plex Home… for those, the Parental Control features will apply. So you can either disable it completely or let the users see content based on their (age) restriction profile
https://support.plex.tv/articles/parental-controls/

1 Like

They would have been a managed user if it was only my server they were using. However, they also access another family member’s server and so needed their own account to do both.

My issue is not whether it can be managed. My issue that it wasn’t clear that switching off is for that account only and not the server. Now that I know this, I will do it every time.

4 Likes

So there is the problem, and not uncommon. If you belong to more than one server, and these things were allowed to be controlled server side (outside of Home members) which preference would win out? Server 1? 2? 8? The content isn’t coming from any of the servers so it wouldn’t make sense.

That’s why they are client/account prefs and not server prefs.

2 Likes

I said what was on my mind - nothing else is necessary.

Ninjas represent Plex - and as such should be held to a ‘higher standard’.

Users have no standards at any level - and some of us are wiffed right now about the complaints flooding in about ‘OUR New Library’ with commercials and blasting audio.

Plex better understand this - it’s definitely a Hot (Under The Collar) Button Issue.

5 Likes

sure, makes total sense. …now that it has been explained.

…but it was never explained before.

I wouldn’t mind all this extra stuff if PLEX spent half the time they spent adding new stuff just trying to make the existing stuff work. Right now my server is not accessible via any web browser. I can play all the new web content but I can’t play my OWN content. So sure, add more stuff, but can we make PLEX do what it was originally designed to to do first?

Oh, and darcilicious, drop the attitude. It doesn’t help with someone tagged by PLEX as a moderator is a flipping jerk.

5 Likes

Yes, I mean flag that **** moderator’s comment so that maybe someone in charge will see hat was posted, and the reaction to it, and apply some cluebat.

yes I know. That’s exactly my point.

FYI- any new ‘feature’ that’s rolled out is going to be client based. They are actively trying to engage the people we share our media servers with. None of this will be able to be controlled by the admin (thats why a lot of the fuss). You’d have to explain to your users and their difference clients how they can turn this stuff on/off if they wish.

1 Like

Yes…what’s galling to me is the enormous number of significant bugs still in core Plex functionality.

A couple of particularly egregious examples of this are photo sync still not working reliably (and especially not on new versions of iOS) and pause/resume of streaming music not working reliably. These are not niche use-cases. If you want to use Plex on either of the dominant mobile platforms today you will face show-stopping bugs in (at least) both music and photo-sync. This should be a house-on-fire situation for them but it’s persisted for months (years?). Announcing new “features” that no one asked for is a stick in the eye of their paying customers who can’t get major tentpole features to work on common platforms.

There are already crappy services all over the internet for streaming free movies and TV shows. This addition provides questionable value and cheapens the overall feel of Plex.

Moreover, these new “features” just increase the potential bug surface area. Now Plex engineering is going to be dealing with bugs in Tidal, Podcasts, VR, and their free TV/movie system across all of the platforms they support. It’s really discouraging.

Oh, and don’t get me started on the world of hurt that is getting the DVR to run reliably. I question whether it’s really working well for anyone.

5 Likes

I recently went to plex, and had what I was going to do interrupted by an intrusive popup pushing plex’s movies and tv at me, which it then added back to my home pins, despite having the online media sources all off and removing this same thing previously.

That’s just another obvious symptom of the problem, though (as is snotty, customer-hostile mods). Plex competing with us and with what brought us to it is a bad thing. I’m unhappy about shifting priority away from serving me and my media to such an obvious extent. I didn’t go to plex to have it jam crap in my face–in fact, that’s almost exactly the opposite of the peaceful user-centric media sanctuary we used to have. I hate how pushy everything media is now, and am alarmed to see plex following suit.

4 Likes

That is a bug. Can you post your Plex Media Server logs and I will get a dev to take a look.

Adding my vote to getting core functionality working properly before adding more pointless streaming services I or my users will never use.

The only reason I can see why you are adding these is to provide new income but your main paying customer base is a techy user that wants to control their own media. If you keep going down this route I think you’ll lose more revenue than you can gain through adverts popping up every 10 minutes.

4 Likes

For about 4 years I was paying for yearly Pex Plass, then this summer I decided I would just pay for a lifetime subscription. Yeah I paid more in 4 years than I would have by getting a lifetime membership but I’ve been burned before by companies that disappear.

A week ago my server got hacked and I had to take it offline. Last night I put a brand new version of windows on it and installed Plex. It took me forever to find my own personal media and even now it’s not as clean as it used to be. Imagine my surprise when I go to fire up a movie I already have on my server and be greeted with an ad!

So now its trying to substitute my media with theirs so it can play an ad. My media was so buried to took forever to find it and that should not happen! My media should always be front and center.

If Plex wanted to add this feature they should have created a completely new section that the user could navigate to at the home screen. Seriously, have plex load up and they are given 2 options. “Would you like to watch Movies and TV shows provided by Plex.tv, if so Click on the Plex logo, if not click on the name of the server you wish to connect to” Done, simple and wouldn’t be so intrusive.

I feel like I got hit with a double whammy, my server gets hacked/compromised and Plex devolves into an ad serving platform.

4 Likes

Also, this garbage still gets turned back on all the time. I just turned off all the extra BS for the 8th time this month. No, I really do not ever want podcasts, stop turning it (and everything else) on.

1 Like

@lbutlr It definitely should not be turning on after you’ve disabled it.

Are you disabling them from this screen: https://app.plex.tv/desktop#!/account/online-media-sources

If so I’d definitely like to know what’s causing the problem as once a service is disabled it should remain so until you change it.

Wow…I was actually considered renewing my Plex pass for a month to see if updates were any better than they were 6 months ago when I ditched it and canceled in the first place. and this thread answered my question without wasting 5 bucks.
And there’s Emby.
In the 6 months that I’ve been a premier member the only “issues” I really had were due to me not understanding how to configure the initial instillation. I posted my questions on their board and in in about an hour they were answered easy peasy.
Yes I’ve read other posts others saying the exact opposite but so far experience with Emby has been quite positive.
I had questions answered on the Plex board but I just got fed up with every update seeming doing more harm than good, something that’s essential never happened with Emby be it with their stable or beta releases.
Like I said, I was about to give Plex another shot but no thanks.

1 Like

Good news is: you get the free media even without a plex pass :smiley:

1 Like

I know but the updates are to unreliable.
I’d rather shell out 5 bucks for Emby premiere for bug free updates
And this and this whole pushing free ad-ridden movies…forget it.

2 Likes

Well I wouldn’t say Emby is bug-free, no software is. They had a big one where some user’s media data was accidentally deleted, oh boy. Happens.