Theme Music volume settings bug

Plex Players Desktop Players
,
1

Server Version#: 1.40.2.8395
Player Version#: 1.62.1
Theme music for TV Shows is very loud. Changing the volume settings doesn’t lower the volume except the Off setting that works as expected.
Plex HTPC also freezes when changing volume of Settings > Experience > Theme Music… After app restart the Theme Music setting is changed on the screen but the actual volume level stays very loud no matter what level. When selecting Off setting, the app behaves as expected without freezing and turning the Theme Music off.

Anyone else having this volume issue?

2

I have encountered this identical issue with Plex HTPC on Windows.

3

Same here, using Linux flatpak HTPC. Found this error message in the logs that seems to be the issue:

Jul 24, 2024 00:53:39.506 [140581586808256] ERROR - [Web] 06/03/2024 00:53:39:501 [username:long_string_that_idk_if_contains_user_data] ERROR [4247] stop {
  "type": "[object Error]",
  "stack": "Error: Rejected after unmount\n    at file:///app/resources/web-client/getAppConfig_ts-adapters_uiSound_sounds_back_wav-adapters_uiSound_sounds_click_wav-adapters_u-e01dc9.js:1:30945\n    at async file:///app/resources/web-client/vendors-node_modules_pnpm_date-fns_2_24_0_node_modules_date-fns_esm_differenceInCalendarISOWe-4d70a4.js:1:8778",
  "name": "Error",
  "message": "Rejected after unmount"
}

Worth noting that for me, it crashes the web viewer inside the app (QtWebEngineProcess), but the app continues running unresponsively without any indication that the app is hung.

5

This issue is as old as the initial version of Plex HTPC, I also already “complained” about it but without any change…

However, you can change the theme music volume via the plex.ini. Open it with something like notepad++ and search for “ThemeMusic”

It will show a line with an ID in front of it. It’s the user ID of the last active user.
(LastActiveUserUuid=)

For me it shows:
“dxxxxxxxxxxxxxxxxx1-ThemeMusic=-150”

Change the value after = to a value you like.

(in case the line is not present, add it yourself)

6

Plex HTPC still freezes when changing volume of Settings > Experience > Theme Music but it seems the volume bug has been fixed now and the volume actually changes accordingly.
Thanks!

I am currently running this setup:
Server Version#: 1.41.0.8992
Player Version#: 1.66.1

7

Runing latest release and still freezes and won’t change volume level. The only selection that works for me is off.

8

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.