Hello,
I am getting following error: “There was a problem saving your DVR. Please try again.” When trying to save Channel/XML mapping. Anyone have any clue on how to fix the issue?
Plex version: 1.18.7.2434-db2335ec5
EPG: Xteve xml file
It seems like no files/folders are created either in the cache folder.
I am getting same error with HDHomeRun.
Same error with xteve
Same error here. Anyone have any luck?
Logs please and the xmltv file
Ensure debug logging enabled beforehand
go through setup
on getting the error, get screenshot and indicating time
and collect logs
and attach zipped xmltv file used
Time Stamp: 03/10/20 02:35 PM-02:40 PM
Thanks for the logs. I tried the xmltv file and it loads ok
What time was this error
Looking at all the logs - I can see two attempts to setup the xmltv file
Different paths used and one failed and one did not
Mar 10, 2020 14:35:03.210 Failed
Path: /home/jadaka/.xteve/xteve.xml
Mar 10, 2020 14:35:22.494 No Error
Path: /home/jadaka/.xteve/data/xteve.xml
Error was at 14:35:22.494 it accepts the path and fails at the end. @sa2000
I cannot see any errors in the server log at or near that time - the only error was the one due to the incorrect path earlier on at 14:35:03
All the requests relating to the DVR from the wan IP you were using completed without error and quickly - so no reason for any timeout errors
I wonder if you could enable browser dev console network logging and repeat the setup and send me the .har file together with a screenshot showing the error and time (together with logs as before).
Might also be of help to add Plex Web verbose logging
Settings / Web / Show Advanced / Debug / enable verbose logging / save changes
and then enable browser dev console network logging and select preserve log.
and do the test with the correct file path
get the screenshot of the error and exact time - and details as to at what point in the sequence
and then get the plex web verbose log
Settings / Web / Show Advanced / Debug / view log / select all and copy to text file and save
and then save all the browser dev console network logging into a .har file and send me by Private Message together with the Plex Web verbose log and the related server logs and screenshot
How many channels do you select from the xmltv file ? In my test I only selected 4 channels and there were no errors. If you send me list of selected channels, I will try and replicate
Hello @sa2000,
I am having the exact same problem. The PUT request is failing with a 400 error.
Let me know if there are any additional details I can provide to help solve this issue.
Yes please let me have debug server logs - might be worth setting verbose logging as well in Plex Media Server (remember to disable verbose after you get me the diagnostics)
and the Plex Web browser dev console network log (.har) - zip and send privately by message
and what parameters used for setup
Thank you for the screenshot, logs and details of the tuner type
The issue is because you are using a satellite lineup guide for your antenna DVB-T tuner.
Switching from
Astra 19.2 All Channels Spain Satellite
to
Lista de canales de TDT Cataluña/Barcelona OTA Broadcast
should resolve the problem
The Astra satellite lineups do not work as they do not have channel numbers and in any case they are not for antenna ota setups
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