To the Plex Team

[RLA1]

To the Plex Team

I’ve been with Plex for over a decade, and honestly, it’s just sad to see how clueless you guys seem to be. It’s never just “one” thing that ticks people off; it’s always a whole pile of stuff that just builds up. When I first started using Plex, I was totally hooked. I’d brag about it to everyone, tell them to try it out, and if they loved it (which they usually did), I’d push them to get a Plex Pass to support you guys. But over the years, that love just turned into this numb acceptance of the…

Very well said. You’ve captured my thoughts and feelings as well.

Plex, did you forget this?

@tom80H Sure, I can provide more context in case it wasn’t apparent based on the theme of most discussions here recently. In March, Plex released a “new experience” that has destroyed a lot of trust with thousands (if not tens of thousands) of Plex customers. These forums (and many others), along with App Store ratings have made that obvious. As part of this “new experience”, the personal media of paying Plex Pass customers has taken a back seat to many of Plex’s own priorities that don’t ali…

Plex, did you forget this?

I appreciate the encouragement. I’m still hopeful someone at Plex will wake up someday soon, truly begin to understand the world as we experience it, and then take meaningful action to correct this course. The CEO interview video included in the context above is a an eye-opener and a pretty good standard to measure against. It would be amazing to get back to that.