Transcoder Crashing after update to Plex Pass v. 1.11.1.4730 from 1.9.x

General Discussions
41

@sa2000 said:
I will try and find the post

there were 2 users that went for the parent directory and there is also a post from me saying that I came across advice for other apps to rename the parent directory

you can try if you are ok with it

http://forums.plex.tv/discussion/comment/1512015/#Comment_1512015
http://forums.plex.tv/discussion/comment/1496973/#Comment_1496973
http://forums.plex.tv/discussion/comment/1497423/#Comment_1497423

42

@sa2000 said:

@sa2000 said:
I will try and find the post

there were 2 users that went for the parent directory and there is also a post from me saying that I came across advice for other apps to rename the parent directory

you can try if you are ok with it

http://forums.plex.tv/discussion/comment/1512015/#Comment_1512015
http://forums.plex.tv/discussion/comment/1496973/#Comment_1496973
http://forums.plex.tv/discussion/comment/1497423/#Comment_1497423

And we are fixed.
WOOO

Key not valid for use in specified state
43

@“Jason.likens” said:

@sa2000 said:

@sa2000 said:
I will try and find the post

there were 2 users that went for the parent directory and there is also a post from me saying that I came across advice for other apps to rename the parent directory

you can try if you are ok with it

http://forums.plex.tv/discussion/comment/1512015/#Comment_1512015
http://forums.plex.tv/discussion/comment/1496973/#Comment_1496973
http://forums.plex.tv/discussion/comment/1497423/#Comment_1497423

And we are fixed.
WOOO

Wow

So needed to rename the crypto folder ?
was it just Keys and RSA or more subdirectories?

44

@sa2000 said:

@“Jason.likens” said:

@sa2000 said:

@sa2000 said:
I will try and find the post

there were 2 users that went for the parent directory and there is also a post from me saying that I came across advice for other apps to rename the parent directory

you can try if you are ok with it

http://forums.plex.tv/discussion/comment/1512015/#Comment_1512015
http://forums.plex.tv/discussion/comment/1496973/#Comment_1496973
http://forums.plex.tv/discussion/comment/1497423/#Comment_1497423

And we are fixed.
WOOO

Wow

So needed to rename the crypto folder ?
was it just Keys and RSA or more subdirectories?

It just re-created the RSA folder, then the file inside.
Makes no sense - but that’s Windows.

Let me say this a different way - I renamed the RSA folder (backup), and then restarted the service, it made the RSA folder immediately - and worked that time.

I did not delete the krypto parent directory - I was just going to, but I wanted to hedge my bet and try it one more time. This time it worked.

45

@“Jason.likens” said:

@sa2000 said:

@“Jason.likens” said:

@sa2000 said:

@sa2000 said:
I will try and find the post

there were 2 users that went for the parent directory and there is also a post from me saying that I came across advice for other apps to rename the parent directory

you can try if you are ok with it

http://forums.plex.tv/discussion/comment/1512015/#Comment_1512015
http://forums.plex.tv/discussion/comment/1496973/#Comment_1496973
http://forums.plex.tv/discussion/comment/1497423/#Comment_1497423

And we are fixed.
WOOO

Wow

So needed to rename the crypto folder ?
was it just Keys and RSA or more subdirectories?

It just re-created the RSA folder, then the file inside.
Makes no sense - but that’s Windows.

Let me say this a different way - I renamed the RSA folder (backup), and then restarted the service, it made the RSA folder immediately - and worked that time.

I did not delete the krypto parent directory - I was just going to, but I wanted to hedge my bet and try it one more time. This time it worked.

Thanks - so for the issue remaining at 16:52 was because you did not do the renaming of the RSA folder which was the step on the article.

Thanks for the feedback