Transcoding not working at all

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1

Hi all,

 

I am using the latest Plex Media Server on FreeBSD.

0.9.11.1.678-c48ffd2

 

I am using a fresh install of Rasplex , latest version.

Direct Play works.

 

But transcoding isn't working at all, i get the error below.

 

Error:

Please check that the file exists and the necessary drive is mounted.

 

I tried various bitrate settings, tried various movies, different formats. None of them working.

Is this expected behaviour?

Connecting to a local server, no plexpass.

 
By the way; transcoding is working when i use my android client (only legacy transcoder by the way)
2

I’m not sure, but this could be an issue with the PMS server lacking a suitable transcoding profile for RasPlex.
This has been an issue in the past, and I’m not sure if the fix is included for all PMS platforms.

Best regards: dlanor

3

Thanks for your reply. I will check if this is the case when i’m at home tonight. Its an xml right?

4

I have found that a profile does exist in the Profiles directory, containing the information below;

Plex Home Theater-RaspberryPi.xml

<?xml version="1.0" encoding="utf-8"?>
5

I tried to change the file to the one in github (below)

Did not solve the problem.

<?xml version="1.0" encoding="utf-8"?>
6

I’m not sure what bearing it would have on the failing videos, but have you purchased the optional CODEC licenses from the raspberrypi.org shop ?

Those licenses are required for native decoding of some video formats. And if PMS ‘thinks’ you should be able to play those natively, it will stream them as ‘Direct Play’, which will cause the ‘Can’t play’ errors if you lack those CODECs, or if you have missed entering the correct CODEC license codes into your “config.txt” file on the SD card. (There are entries in it showing where to edit the codes.)

Best regards: dlanor

7

I'm not sure what bearing it would have on the failing videos, but have you purchased the optional CODEC licenses from the raspberrypi.org shop ?

Those licenses are required for native decoding of some video formats. And if PMS 'thinks' you should be able to play those natively, it will stream them as 'Direct Play', which will cause the 'Can't play' errors if you lack those CODECs, or if you have missed entering the correct CODEC license codes into your "config.txt" file on the SD card. (There are entries in it showing where to edit the codes.)

Best regards: dlanor

Thanks,
I didnt buy the licenses, in fact the rasplex image is clean, only added the plex server through gui. Same goes for the plex media server itself , its a cleanly installed port on bsd 9.2 (nas4free jail)
If rasplex should be able to transcode out of the box in combination with the latest pms, my guess is that it must be the bsd port that is causing this behaviour.

The strange thing is that on android the behaviour is the other way around: i have to disable directplay, disable experimental player, and enable legacy transcoder to make videos play.

To me this doesnt make sense , maybe i have to post this problem in the bsd forums.
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