Trojan Detected

malwarebytes is detecting plex as a trojan here is the log taken from malwarebytes this is the first time im seeing this

Malwarebytes

-Log Details-
Protection Event Date: 9/16/19
Protection Event Time: 10:49 AM
Log File: 22a46952-d891-11e9-9638-c8d3ff41ae7a.json

-Software Information-
Version: 3.8.3.2965
Components Version: 1.0.625
Update Package Version: 1.0.12501
License: Premium

-System Information-
OS: Windows 10 (Build 18362.356)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: Trojan
Domain:
IP Address: 193.188.22.12
Port: [32400]
Type: Inbound
File: C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe

(end)

Malwarebytes does this from time to time!

It’s a false alert

3 Likes

ok thx

You should be able to add an exclusion for Plex media server into malware bites. Check in the app settings and exclude the main Plex executable process and maybe some of the other processes related to Plex. Actually I think the portion of the log that you posted includes which process was affected so just make an exclusion for that process. All of the executables for Plex media server are in c:\program files (x86)\Plex\Plex Media Server, just choose the executable that was listed in the log. Screenshot of executables:

There’s a Plex article on Malwarebytes, and it’s covers whitelisting because their software doesn’t behave.

https://support.plex.tv/articles/windows-transcoder-failures-during-playback-live-tv-or-dvr-recording/

2 Likes

Yep, that’s it, they say to exclude all of the executables. I think with Malware Bites, you can choose the whole Plex folder, so just exclude the folder itself. I removed MWB a log time ago because of this.

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