I’m still having no success updating to 1.19.1.2701 on my Raspberry Pi. The pre-installation validation gives me the same error, despite having successfully updated all other packages on my system.
I read through the thread here but am still at a loss, since the directory specified in PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR is valid as you pointed out earlier.
That seems to be the only thing tripping up the pre-install script. Got any more ideas?
Thanks!
pi@raspberrypi:~ $ sudo apt upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
plexmediaserver
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
13 not fully installed or removed.
Need to get 0 B/71.4 MB of archives.
After this operation, 950 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Reading changelogs... Done
(Reading database ... 46091 files and directories currently installed.)
Preparing to unpack .../plexmediaserver_1.19.1.2701-6327e27bf_armhf.deb ...
PlexMediaServer install: Pre-installation Validation.
" used in "/etc/systemd/system/plexmediaserver.service.d/override.conf".
" used in "/etc/systemd/system/plexmediaserver.service.d/override.conf".
" used in "/etc/systemd/system/plexmediaserver.service.d/override.conf" does not exist.
PlexMediaServer install:
PlexMediaServer install: Pre-installation Validation failed.
PlexMediaServer install: Configuration information discovered:
PlexMediaServer install: Installation Type: New
PlexMediaServer install: Process Control: systemd
PlexMediaServer install: Plex User: plex
PlexMediaServer install: Plex Group: plex
PlexMediaServer install: Video Group: video
PlexMediaServer install: Metadata Dir: /var/lib/plexmediaserver/Library/Application Support
PlexMediaServer install: Temp Directory: /tmp
PlexMediaServer install: Lang Encoding: en_US.UTF-8
PlexMediaServer install: Config file used: /etc/systemd/system/plexmediaserver.service.d/override.conf
PlexMediaServer install: Transcoding HW: Not found
PlexMediaServer install:
PlexMediaServer install: Pre-installation Validation complete. Errors: 3, Warnings: 0
dpkg: error processing archive /var/cache/apt/archives/plexmediaserver_1.19.1.2701-6327e27bf_armhf.deb (--unpack):
new plexmediaserver package pre-installation script subprocess returned error exit status 1
Errors were encountered while processing:
/var/cache/apt/archives/plexmediaserver_1.19.1.2701-6327e27bf_armhf.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
