TRUEHD 7.1 does not direct play - help

Hello to all,

I recently watched a film and was unable to get TRUEHD working and had to revert to AC3 to get surround sound.
I use a Shield Pro.
DTS-MA 7.1 works fine, seems to be only TRUEHD 7.1 having a problem.
Picture here:

I also upload log file maybe this helps
Plex Media Server Logs_2021-11-13_18-19-36.zip (5.9 MB)

Thanks in advance if anyone knows what may be the problems.

Ben

To what is the Shield attached?

If the attached device does not support TrueHD, then Plex has to transcode it to another format.

Apologies for the late reply, was away.

So I am sure it sued to work and my amp normally decodes to DD+

My set-up -
TV: Sony KD-555XE9005
Shield Pro - connected to TV via HDMI
Onkyo Amp TRNR609 connected ARC from TV to Amp

Only TrueHD is trancoding from Plex.

I may have never noticed or not - I am sure I never had problems before to get DD+ from the amp…

Found the prob - TrueHD only for eARC - not ARC …

For all the advanced surround formats, you rather want to connect the devices this way:
Shield → AVR → TV

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