Server Version#:TrueNAS-Scale-22.02.4
Player Version#:1.30.0.6442-5070
Server Specs.
AMD Ryzen 9 5900x 12 core processor.
32GB Ram.
3070 GPU specifically for Plex and not used for anything else.
Using plex docker.
20TB of storage. 13.66TB used. (Media is on a CIFS share)
I am unable to play any movies with 7.1 Truehd. Video wont’ transcode but audio will transcode. This causes movie to hang indefinitely and errors to stream in the logs.
What I’ve checked so far:
Shutdown docker container. Deleted Codecs and transcode file. Restarted docker.
Confirmed Inotify is not an issue. Set it to 524288.
Also confirmed with my users I could still tail -f var/log/messages and root.
Checked Inodes and confirmed no issues there.
Checked permissions. Now this is where it might be an issue and I’m not 100% sure as root owns the docker container and my personal account owns the cifs share. I added root to my personal accounts group and gave permissions to the share. I also checked the folders permissions and gave access to everyone and chmod all directories with 7777.
If i change from truehd 7.1 to any other audio format like 5.1 or dts etc it works just fine.
Logs just stream:
Dec 07, 2022 12:55:01.123 [0x7fac4b4c1b38] DEBUG - Completed: [127.0.0.1:60620] 200 POST /video/:/transcode/session/8ko4s52xs7bqqkq9kw6we3cw/0b2429b9-323e-42e7-aa7d-8950ee7bd71b/progress/log?level=0&message=Error%20while%20decoding%20stream%20%230%3A1%3A%20No%20space%20left%20on%20device (13 live) 0ms 195 bytes (pipelined: 486754) (range: bytes=0-)
Dec 07, 2022 12:55:01.123 [0x7fac47039b38] DEBUG - Request: [127.0.0.1:40636 (Loopback)] POST /video/:/transcode/session/ksm7wwvh0if4p0l9txxn7sg0/6925dd2c-213f-43ec-b37a-deb112c53d5c/progress/log?level=0&message=Error%20while%20decoding%20stream%20%230%3A1%3A%20No%20space%20left%20on%20device (13 live) #13a9d8f Signed-in Token (mytie6) (range: bytes=0-) / Accept => / / Connection => keep-alive / Host => 127.0.0.1:32400 / Icy-MetaData => 1 / Range => bytes=0- / User-Agent => Lavf/LIBAVFORMAT_VERSION / X-Plex-Http-Pipeline => infinite / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx4831-9bfa-74d00bb56465
Dec 07, 2022 12:55:01.123 [0x7fac3a025b38] DEBUG - Request: [127.0.0.1:60620 (Loopback)] POST /video/:/transcode/session/8ko4s52xs7bqqkq9kw6we3cw/0b2429b9-323e-42e7-aa7d-8950ee7bd71b/progress/log?level=0&message=Error%20while%20decoding%20stream%20%230%3A1%3A%20No%20space%20left%20on%20device (13 live) #13a9d90 Signed-in Token (mytie6) (range: bytes=0-) / Accept => / / Connection => keep-alive / Host => 127.0.0.1:32400 / Icy-MetaData => 1 / Range => bytes=0- / User-Agent => Lavf/LIBAVFORMAT_VERSION / X-Plex-Http-Pipeline => infinite / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx4831-9bfa-74d00bb56465
Dec 07, 2022 12:55:01.123 [0x7fac47039b38] ERROR - [Req#13a9d8f/Transcode/ksm7wwvh0if4p0l9txxn7sg0/6925dd2c-213f-43ec-b37a-deb112c53d5c] Error while decoding stream #0:1: No space left on device
Same issue. Just started happening tonight. Same issue playing from Roku Ultra and the web player.
Plex Media Server.log contains this entry over and over:
Dec 07, 2022 20:01:52.718 [0x7f8b031edb38] ERROR - [Req#85f0d/Transcode/ao8fzgcey58xb96g7c7u5rax/ffe515cc-2826-4771-88a4-9f025dff1dd3] Error while decoding stream #0:1: No space left on device
Also seeing these messages recur every 30 seconds or so in journalctl:
Dec 07 20:06:09 momcorp plexmediaserver[1956]: TrueHD processing failed with 121
Dec 07 20:06:09 momcorp plexmediaserver[1956]: decoder error: 121
Dec 07 20:06:09 momcorp plexmediaserver[1956]: TrueHD processing failed with 121
Dec 07 20:06:09 momcorp plexmediaserver[1956]: decoder error: 121
Dec 07 20:06:09 momcorp plexmediaserver[1956]: TrueHD processing failed with 121
Dec 07 20:06:09 momcorp plexmediaserver[1956]: decoder error: 121
Dec 07 20:06:09 momcorp plexmediaserver[1956]: TrueHD processing failed with 121
Yes, that didn’t help unfortunately. I ended up downgrading to 1.29.2 after reading another thread where @ChuckPa another user diagnose the root cause of the “decoder error: 121” messages. I’ll keep an eye on the progress there to see when upgrading is safe again.
Do you happen to have steps on how to downgrade? I tried rolling back but its still showing i’m on 1.30. Not sure where the ISO image is for plex to try and upload a new one or what not.
Unfortunately I’m not familiar with how TrueNAS does its package management. You might need to find a user community that has more direct advice, or I suppose it’s possible you might find advice on that here.
It’s installed under Applications section in trunas scale. Where you select the docker image to install so I believe it’s a docker.
It’s different then a jail like in freenas.
Hopefully that helps. If needed I can get some screenshots if needed.
I can run docker ps and docker exec -it to login to the docker through command line.
I saw somethings about using $tag online but not exactly sure how that works or how to get the correct plex code version and apply it.
I also tried downgrading my docker container but it automatically upgraded Plex back to 1.30.
Okay. Sorry, I’m running TrueNAS Core here so I can’t be of much assistance. You should be able to specify the version of the docker to install, which is sounds like you did, but I don’t know how to keep it from reupdating on its own.
