I have all 36 seasons of Survivor (my wife and I love that show!). I have followed the naming convention as far as I can tell (TV Shows/Survivor/Season 01/Survivor - S01EXX - EpisodeName.mp4). I am new to Plex and am trying to decide if this is the server for me. I have 30+ other tv series that I’ve successfully imported using the same naming convention, and I’ve had no problems. I’m only having problems with Survivor.
What’s strange is that I’ve moved all the files out of the TV Shows folder so that I could start the import over. When I load season 1, everything is fine. When I load season 2, everything is still fine. But, when I load season 3, it loads just fine, but then 3 episodes from season 2 move into season 1 and get combined with episode 14 of season 1. And, I can’t split them apart like I’ve been able to do in the Movies server.
I’ve tried a number of different naming conventions, but this is the most recent, and it seems to follow the guidelines exactly, so I’m confused. I like Plex, but Survivor is by far my largest set of episodes, and it’s important for them to load correctly.
I am having a similar problem with tv episodes. Some folders from my library are not being uploaded to the plex server at all. While other folders are not uploading completely (making only a fraction of content available). Any help would be greatly appreciated.
Try eliminating the dashes. Looking at my own TV shows directories, I don’t have that on any of them. You’re directory structure looks mostly fine. Mine doesn’t have a 0 in front of the seasons prior to 10. Just Season 1, Season 2. I seem to remember the dashes causing me some headache a few years ago when I first got started as well.
This is bad advice. The dashes are part of the Plex standard for show naming as are the two digit season numbers.
I think the problem is related to some embedded metadata in the mp4 files.
In the settings of the server go to settings/agents and in the shows section move “local media assets” below everything else for TheTVBD and for TheMovieDB.
After that:
“Plex Dance” to force Plex to reread the show correctly.
…
Move the folder to a location where Plex cannot see it
Force a scan of the library
Empty trash
Clean bundles
Move the folder back into the library
Force a scan of the library
…
Be sure to do each step above in order and allow each step to complete before doing the next and do not skip any steps.
Also before you do the above be sure the agent “Shows” has “Local media assets” moved below everything else.
You are welcome. Plex has for years, in spite of being informed of the problems, kept stupidly defaulting “Local media assets” to the top position in all agents and this causes innumerable problems and fixes none. But Plex is nothing if not stubborn and infected with tunnel vision.
Plex will never admit that “Local media assets” needs to defaulted to the lowest position in all agents and moved only by the small minority that actually use that method of getting metadata.
Generally Plex’s only response is to recommend that you edit the files to remove or fix the aberrant metadata. But it is so much easier just to tell Plex to not use the embedded metadata.
I actually uncheck the box for local media assets as it has no value for me.
