Tv show downloads functionality broken in new Plex

Plex Players Mobile Devices
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23

Yes I am fully aligned with your comment. @Craig_Holliday we need more than we have a planned. It is a major step back and I have a real feeling that Plex completely underestimated the impact to come with this phase approach as it impacts Plex Pass users. That was one of the main reasons I purchased the Plex Pass and now I feel completly let down.
Could we have some tentative date for:

  • When the season download will be available
  • When the serie download will be available
  • When automatic download of unseen episode(s) will be available
  • When the download content is at least display by season or even better by serie
  • …
3 Likes
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Woof. This is basically all I use the app for.

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Also, watching downloaded TV series doesn’t seem to be updating my library.

This just gets worse and worse.

2 Likes
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So with the new update the functionality to download a series seems to have appeared, however all tv episodes now get transcoded for no reason that i can see. This is not the case with movies, any thoughts?

(Have checked the settings and downloads are set to original quality)

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check out this post to revert to previous version
Downgrade to old iOS Version and turn off updates only for Plex - Howto! - no jailbreak required - Plex Players / Mobile Devices - Plex Forum

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Might as well add my experience to provide additional feedback…

I downloaded then started a show when going on a run earlier. I initiated playback from the Downloads screen. Once out of Wifi range, the show stopped then Plex crashed. I restarted the app then show from Downloads and it played fine until I got back home. Once back in Wifi range, the show immediately jumped back to where it crashed when it initially went out of Wifi range. I stopped it and the app crashed again. After relaunching (Still in Wifi range), I could resume the show from the correct later point it was at prior to reentering wifi.

Galaxy S21 Ultra (SM-G998U) / Android 14
Plex App 2025.14.0

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This is hugely disappointing. I’ve downgraded my Android app back to the old experience for this reason. I haven’t taken the time to try and downgrade my iPad app, but the uncategorized, all or nothing, status agnostic, no sync rollout of this is basically useless for me.

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I found it very frustrating and even a bit arrogant that Plex is not able either to reply or communicate when this feature would be fully and properly implemented again. @Craig_Holliday is it the way that Plex want to handle negative comments?

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they have said its planned just no eta

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Add me to the list of disgruntled LONG time users. This stinks. An Eta would be nice

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any news @Craig_Holliday on when we will have the full functionality again or Plex believe that is it? The lack of feedback is getting very annoying now

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I’ve followed the instuctions on another post and link to a GitHub on how to download and restore the old version of the app to my iPad. It took about a half hour but wasn’t difficult. I’m going to stick with the old app and follow the progress in the Changelogs to see how the new app is progressing.

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