TV show folders are removed without me doing it

General Discussions
1

For some reason they keep removing themselves. I’ve added new folders a few times this week. While doing it. I notice all the folders are gone and the one I’m about to add is the only one there.

Which makes me add the all AGAIN!

Does anybody know why it does that? I have all the settings set to not delete anything.

2

Would you mind sharing some more details?
Is this about folders being removed from your file system? Or are you talking about folders you had added to a library being removed from that library?

3

I got the same issue.
Added 20 folders, and after trying to add 21st it shows only that one and all 20 before was gone.

I thought it was a limit in Plex, so I moved my series (folders) to one main folder, the main folder is what i just added in Plex.

4

For Plex to recognize the episodes / shows properly, you should always:

  • link the library to 1 root folder (could be more)
  • have an individual folder for each show within that root folder

See support article Naming and Organizing your TV Show Files.

5

This last time was just the folders being removed from my TV show library. The 2 times prior was both. But only a couple folders files were deleted from the system.

That is exactly the way I have it set up. I have able folder on my desktop called TV shows and folders within for each TV show.

6

Please check the advanced settings of that particular show.
Do you by chance have a configuration different from:

  • Keep: All episodes
  • Delete episodes after playing: Never
7

No. Thats the exact configuration. I changed the way the files are set up within the folders. Instead of folders of different seasons inside of the main folder of each show. I now have all the files in the main folder. Which is working great so far.

8

That’s weird as Plex won’t touch your file system unless it’s configured to delete old / watched episodes.

As for dropping the season folders… I’ve noticed Plex is forgiving when it comes to finding the episodes directly in the show’s main folder — just keep in mind it’s not part of Plex‘ official naming conventions… so if you’re running into trouble at some point in the future, this could be linked to the missing season folders (however unlikely that might appear right now)

9

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