@Peter_W said:
@JuiceWSA - I completely agree with the layout of your instructions above, and I mean no disrespect, but in this case I’m not sure this is the issue at hand. I read it as if he says that the items are found - and playable - within Plex but that the actual metadata is missing. I think the user needs to clean the agent cache, before doing the Plex Dance. Chance are otherwise Plex will just “download” from the cache and get the corrupt metadata again.Btw. There are 3rd party agents for Anime-stuff, such as the AniDB and others. I don’t use them myself but it might be worthwhile to check also (albeit it has nothing todo with this issue at hand).
We have to start somewhere and IMO the FIRST step in any troubleshooting effort is to bring the files and structure into compliance. That, coupled with a Plex Dance® usually produces the intended results - if not, troubleshooting can continue with the help of some log files, or wild shots in the dark (my favorite) the issue can usually be located.
I just got a first time, instant, fully populated match with:
A TV Show Library
…Naruto
…Season 02
…Naruto - S02E21.mp4
What does that mean? I dunno, but one thing is certain: we can pretty much rule out non-compliance.