Episode Not Found

Hello, I have a series with 500 episodes but Plex isn’t able to find episode 264. Everything is properly named. I was able to also play episode 264 outside of plex so the file seems okay.

I also renamed 264 to 999. When I do that Plex is able to find it and my episode count is 500. But as soon as I rename it back to 264 it goes missing and my episode count is 499.

This is driving me insane. How do I fix this?

Please give the actual file name, as well as the folder structure where this file is situated.

Folder: Naruto Shippuden (Complete Series 001-500) Naruto Shippuuden [720p] [HEVC] [x265] [Batch] [pseudo]

Subfolder: Season 12 (Episodes 243-275)

File Names:
[AnimeRG] Naruto Shippuden - 263 [720p] [x265] [pseudo].mkv
[AnimeRG] Naruto Shippuden - 264 [720p] [x265] [pseudo].mkv (does not show up)
[AnimeRG] Naruto Shippuden - 265 [720p] [x265] [pseudo].mkv
[AnimeRG] Naruto Shippuden - 999 [720p] [x265] [pseudo].mkv (shows up if renamed to 999)

Why is the title of the series two times in the folder name?

Optional data in file and foldernames is only ignored within the first pair of square brackets. So instead of [720p] [HEVC] [x265] [Batch] [pseudo] you better do [720p.HEVC.x265.Batch.pseudo].

Plex is using The TVDB as its primary source for series metadata. At TheTVDB, all seasons start their episode numbering from 1: NARUTO-ナルト- 疾風伝 - Aired Order - Season 12 - TheTVDB.com while your files use contiguous episode numbers across season borders.

Your naming schema is not officially supported. You can’t expect it to work under all circumstances and perpetually. Naming and Organizing Your TV Show Files | Plex Support

Hi i’m getting the same Problem with One Piece that time every episode is going fine except the 264

Edit: Here is the path of the episode “Q:\Anime\One Piece\Saison 04 (207-325)\One Piece_ Water 7 - 264 [1080p] [Canz2]-1”

Your naming schema is not officially supported. You can’t expect it to work under all circumstances and perpetually. Naming and Organizing Your TV Show Files | Plex Support

Okay but why it’s only the 264 who isn’t recognize?

Non-conforming naming schemas have erratic matching results. If you want them reliable and deterministic, stick to the rules.

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