Server Version#: 1.18.2.2058-e67a4e892
Player Version#: 7.25.1.14216
I got this message when trying to play some files
Playback has stopped because the connexion to the Plex Media Server has been lost. Please endure the server is available and retry
May I have the log files please?
logging.txt (1.2 MB)
here is my logging thanks
May I have the Server ZIP file? (Settings - Server - Troubleshooting - Download Logs)
How can i get it ? is there a command ?
In the Web client:
Click: Settings -> Server - Troubleshooting (in the left panel) - Download Logs
Plex Media Server Logs_2019-12-02_15-14-14.zip (4.4 MB)
thanks
I can’t find anything definitive in your Plex logs. Is there anything in your system journal?
I dont know. where can I get it ?
sudo journalctl -xe | grep plex
nothing happens when I type this command
If nothing is printed when you run those commands, there is nothing in the system log about Plex.
The only facet remaining is the OS itself took exception.
The CPU reported (Intel Pentium Gold G5400) has all the necessary instruction sets.
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