Unable to cast to Rasplex clients

As the title suggests, I am unable to cast anything to either of my RasPlex clients.

I play something in Plex/Web, then I select one of the RasPlex clients

Screenshot 2023-09-27 065343

and it immediately pops up a dialogue asking if I would like to continue playback in Plex/Web or not.

Screenshot 2023-09-27 065209

I click on No, but nothing happens and nothing is sent to RasPlex at all. If I click on Yes, then playback continues in Plex/Web.

Anyone else experiencing this issue?

Anyway to resolve the issue?

Any help would be appreciated :slight_smile:

Rasplex was based on ā€œPlex Home Theaterā€. This has been deprecated and left unsupported for years now.
I think development of the rest of Plex has now reached a point where its no longer compatible with such an old client codebase.

IMHO, your best course of action is switching to LibreElec and the Plex4Kodi plugin by @panni : PlexMod for Kodi (18, 19, 20, 21)

Thanks Otto.

I think I have tried the Kodi plugin route before and did not have much success with it.

If I recall correctly, there is no support for my Remote Pi remote control board.

RasPlex has built-in support for that which is why I still use RasPlex.

I am open to any suggestions for other player solutions though.

Any ideas on what works best and is inexpensive (I’m cheap … lol)?

The best ā€œdeviceā€ client in my eyes is still the nVidia Shield Pro. But that thing isn’t cheap at all.

Some people like Rokus, but I don’t. You can try ā€œChromecast with Google TVā€ or similar things. Either way, they all require user accounts with their respective manufacturers to work properly.

If you still have some sort of HTPC, you can try ā€œPlex HTPCā€. I guess it can learn to read your IR commands (with a bit of tinkering though. there is no ready-made solution, AFAIK).

I am with you on the nVidia Shield Pro, but they are expensive, especially here in Australia at $325 AUD each and I would need two of them :frowning:

I don’t like the Chromecast at all, no one has anything good to say about them here and my time with Plex showed there were lots of issues with them … lol

Roku has mixed reviews here, some like it, some don’t and they are not easy to find here, they must be imported, unless you buy a Roku equipped TV.

I have been looking at the Fire TV Sticks and the reviews here are mostly positive, but I haven’t seen one in action, so I am hesitant to lay down my cash for one, if it turns out to be a bust.

Plex HTPC runs on Windows and it wont run on the Raspberry Pi as far as I know?

If you go that route take at least the ā€œ4Kā€ models (even if you don’t have any 4K material). The older ones are just too limited in their hardware.

Correct. This was just in case you still have some kind of HTPC compter laying around.

I would like to, but the 4K Max is $120 AUD. 4K is not that important to me, so I was hoping to get away with just the standard stick (latest model of course) which is $79 AUD.

At least these are available here in an Australian version, so not a US import :slight_smile:

I think I could install the Linux version on the RPi, but I don’t know if it would work or not and then there is the issue with the remote.

I don’t think Raspbian has the Snap store, so I’d need to find the correct command/link to it.

I will try and download it onto Raspbian and see if I can get it to work at least, but that is for later … lol

I managed to install the Snap store on the RPiOS running on my RPi3, but unfortunately, it could not find Plex HTPC. I tried several ways to find it, plexhtpc, plex htpc, plex, etc. but no luck :frowning:

I installed Plex Media Server, but Plex/Web runs so slowly in chromium on the RPi that it is not worth the bother.

It would appear that the Fire TV stick is my only other option.

Oct 10 - 11 are Amazon Prime Days. According to TechRadar, it will be in Australia this year.

Amazon usually has good discounts on their Fire electronics during Prime Days.

Amazon just introduced updated versions of the 4K and 4K Max. Tech Specs for all FireTV devices are online: Fire TV Device Specifications: Overview | Amazon Fire TV

To back up @OttoKerner’s comments, I’ve a 1st gen 4K and 4K Max. Both work very well with Plex.

I’ve also had problems with other models. A friend had the 2017 FireTV 3rd Gen ā€œpendantā€ model. It never reliably streamed HD media. We replaced it with the 2018 4K stick and the stability problems, stuttering playback, etc. all went away.

Thanks for the info FordGuy61, very much appreciated.

Unfortunately for me, I cannot buy directly from Amazon. They do not accept Paypal and I do not have nor want a credit card, so that leaves me with no payment options, I cannot even use direct bank transfer with Amazon. :frowning:

I could get a debit card, but that’s a lot of hassle and extra expense.

Fortunately, there are other mainstream vendors here that provide the Fire TV devices, so not all is lost … lol

My media is all 1080p or less, so 4K is not really needed, even though my TV’s are both 4K.

Which would be better for me, 4K or 4K Max?

I assume the Max would be better, but is there that much difference?

I ask because the 4K model is the same price as the regular stick here now.

The 4K will be fine. No need for the Max.

The 1st gen 4K does not support AV1 video (neither does the Shield). The 1st gen 4K Max and both 2nd gen devices add AV1 support.

I’ve no AV1 video, so I do not know how Plex handles it.

With audio, everything is sent as Dolby Digital, Dolby Digital Plus, or PCM (depends on settings). With the sticks connected to my Denon, AC3 & EAC3 + Atmos passthrough. TrueHD is transcoded by PMS to Opus. The FireStick then sends it to the receiver as EAC3. All DTS formats direct play, but the FireStick converts it to EAC3 then sends it to the Denon.

Both sticks support HDR10 and Dolby Vision. I do not have much DV content, mostly just test files, but both sticks have no problem with it…

Both sticks work well streaming Dolby Vision and Atmos from Netflix and Amazon streaming services.

Hope that helps. Let me know if I can answer any other questions.

Thanks again FordGuy61, your help is invaluable.

I don’t have any AV1 video that I am aware and if I do, it will be re-encoded … lol

I did have some HDR10+ and Dolby Vision media, but I have deleted all my 4K media now. Too many issues with too many files to warrant messing around with them and re-encoding them takes hours, so they are all gone … lol

I still have some 4K demo videos from LG and the like, but that’s all.

My Yamaha AV Receiver handles Dolby Digital, Dolby Digital Plus, Dolby TrueHD, DTS, DTS-HD, so I shouldn’t have too many issues with audio. Most of my audio is AAC in any case.

The Yamaha does not support Dolby Atmos, but it does downgrade it to something, not sure what though, probably AC3.

Do you plug the Fire TV into your TV or into your Denon AVR?

Any differences in performance either way?

I would connect it to the receiver if possible. Some TVs do not passthrough all audio formats, which can cause unnecessary transcoding.

My setup: FireStick ← HDMI → Denon AVR-X4300H ← HDMI → LG B7 OLED

The FireStick sends AAC audio to the Denon as PCM, up to 5.1 channels.

I have connected the FireStick to an HDMI input on the LG TV, but that was several months ago. It worked fine. There was no lag navigating menus, etc. I played a couple of movies without issue, but I did not do any extensive testing.

One more thing to note is that the FireStick (4K or 4K Max) does not output 7.1 audio. At least with Plex, it is a maximum of 5.1 channels. Not an issue for me as my speakers are 5.1, but thought I’d mention it.

Here’s a post with info on how the 4K & 4K Max handle various audio formats. Someone asked about 7.1 audio support, so I ran some quick tests.

Thanks FordGuy61, great information there.

I did not consider the audio aspects at all, I was thinking about the on screen performance of the menus etc. but it’s good to know what’s what.

I imagine my Yamaha also passes PCM audio when playing AAC content, but I have never checked it, so I do not know for sure. I can hear it and that’s all that matters to me … lol

My Yamaha is also 5.1 channel, so no problem with the Fire TV not outputting 7.1.

It looks like a Fire TV 4K will get the nod, as long as my brother approves. :slight_smile:

Just thought I would let you guys know that, thanks to a good friend of mine and yours :wink:

I now have 2x Fire TV 4K Max sticks and I am wrapped with them :slight_smile:

Set up could not be easier and I can now watch my local FTA TV channels without any digital break up from our poor location/antenna, so that was an added bonus.

I am still unable to cast to these devices though, they don’t show up in Plex/Web at all?

At least Plex Home Theatre (RasPlex) shows up, even if it doesn’t work.

For anyone thinking of buying a Fire TV stick, I would have to recommend them.

And thanks for all of the help and advice you guys gave me! :slight_smile:

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They may require a running Plex server to be present in their local network neighbourhood, to act as a Companion Relay. Whereas PHT didn’t.
It has to do with opening a port on the device and listening for requests, which is not allowed on those tightly locked-down platforms like FireTV.

You may be right Otto.

I searched for any settings on the Fire TV and in Plex on the Fire TV, but I did not find anything that might have helped.

That’s a shame since I used to use ā€˜cast to’ when I could not easily find or decide what I wanted to watch.

It’s not a big issue, but it would be nice if it still worked … lol

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