Hey all, I’ve been banging my head against this for about a week now and could really use some insight or guidance. I’m trying to set up a Plex Media Server fresh on Ubuntu 24.04 LTS (kernel 6.8), but the server never seems to fully claim under my account. It just throws “Setup is not allowed for s…

[image] Woosiph: I am on a local home network. My desktop and network devices are on one vLAN and the NAS hosting the media and the server hosting plex are on their own vLAN. Please notice: Workstation/desktop on “VLAN A” (Subnet A) NAS with media on “VLAN B” (Subnet B) PMS running on “VL…

Plex Documentation → Installation and Basic Setup → Installation Are you local to or remote from the server? Remote = on a different network, not geographical distance. If remote, you’ll need to set up a SSH tunnel. See the On a Different Network section of the Installation document linked above…

I am technically remote however I have full access from my desktop to the host. But even if it was a remote access issue, wouldn’t using claim tokens rule that out? I have completely uninstalled the plex server and reinstalled after purging the plex dir so I didn’t think that any configuration wou…

I have also tried claim codes and confirmed that I have full outbound access to the internet and I’ve even created explicit rules to allow outbound access. Wouldn’t that bypass any issues with a connection between my desktop and the host?

[image] Woosiph: Injecting claim tokens via /etc/default/plexmediaserver environment or manually running Plex as plex user with PLEX_CLAIM set Not sure exactly what you’re doing with that. Either use a SSH tunnel or use the User Credential Reset utility.

[image] Woosiph: Injecting claim tokens via /etc/default/plexmediaserver environment or manually running Plex as plex user with PLEX_CLAIM set PMS does not use /etc/default/plexmediaserver since pre-Ubuntu 16 days. Ubuntu 16 introduced systemd.

I must have been running off bad instructions then, I was able to get the server back online and registered under myself, but now I cannot share it out. So, here’s some more info and an explanation of where I’m at now- I am on a local home network. My desktop and network devices are on one vLAN an…

[image] Woosiph: However now I am having an issue where I cannot share out the server to my friends. This could be something that needs a reboot or just more time to sync, but it is odd that I seem to have full control over the server but I cannot share it out. I was able to invite friends o…

Unable to Claim Fresh Plex Server Installation - "Setup is not allowed for shared servers" Error

Plex Media Server

dbirch October 18, 2025, 4:07pm 9

Quick question who is your host? See Not Allowed to use Hetzner

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Unable to Claim Fresh Plex Server Installation - "Setup is not allowed for shared servers" Error

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