Hi everyone. Sorry to revive this topic, but I’m having this problem.
I read all the conversation from start to finish.
My considerantios are:
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I CAN reproduce this anytime I want.
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If @sa2000 or any other Plex Team Mermber wants I can provide supervised access to my server using TeamViewer to demonstrate the problem.
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I can do any other test you want me to. I’m a Systems Engineer and I can do advanced investigations or research.
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It happens to me on Movies type libraries.
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My Plex logs and Open Files View info can be found here: https://www.dropbox.com/sh/svghuvioykz7uyc/AABxJo4Hp_lU3llaAVE3lj0wa?dl=0
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It happens to me using Android TV (Shield TV 2017) and Android SmartPhone (Galaxy S9+).
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It does NOT happen using the Plex Web Client. I CAN delete files without a problem using the web Plex Client. Logs provided for both cases.
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My PMS Version is Version 1.14.1.5488 as of Nov 26, 2018.
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I’m running Windows 10 Pro with all updates applied.
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My client apps are all up to date. If necessary I can provide version numbers.
This now is important as I didn’t see anybody talking about it. To workaround the problem I do the following (This only works on Plex TV - Shield TV):
- Stop playing the file.
- Go up 2 levels in client navigation. (So, from Movie Title, I go up to All Movies in my Selected Library, then I go up to Home Screen.
- Then I navigate back to the Movies Library, and then to the Movie itself.
- Now I click delete. The file isn’t deleted yet.
- I click mark as Played/Unplayed.
- Now it sesms that the app crashes because it is like the App is loading itself again.
- If I go to the movie and try to delete, now it deletes fine and I’m moved from the Movie screen to the Movies Library listing.
I provided log to this procedure too.
[EDIT}
I made a video showing how the workaround actually works: https://youtu.be/5DXcRBKCsKw
Hope I hear of you soon.
Best regards,
Dart
