Unable to have two servers on the same account

Plex Media Server Desktops & Laptops
1

Server Version#: Version 1.24.4.5081
Player Version#: Version 4.63.0

The issue I am having is when I try to add a second server, the primary server goes away on my account. I have a single Plex account with Plex Pass, the primary servers is running Windows Server 2019 and this is what I use for my local viewing.

I am logged into my same Plex account on my desktop PC in the same house under the same network. When I installed Plex Server and added my libraries, my primary server is no longer in the drop down menu to select. If I go to the PMS instance on my primary server machine my library is completely gone and it’s now the name of my second server I was setting up? If I shut down the server on my secondary PC, refresh the interface on my primary, it’s the same. It’s only until I log out, log back in that I see my primary servers name and my entire library.

How can I add a second server to the same account? Or do I need to make a completely new Plex account and have one for each?

2

how did you create the second server? did you copy anything over from the first server machine? or was it a fresh install.

when you set up port forwarding did you use different external ports? if they are both set to 32400 then it will cause problems

3

Currently on the second machine I had remote access disabled. I don’t recall copying anything over from the first machine, though I did install Plex Server back in April on this desktop to test things. I uninstalled Plex Server then I went into RegEdit, cleared out all registry keys, deleted folders throughout AppData and ProgramData, performed a fresh install and now I am able to see both servers in the drop down menu while logged into Plex.

Not sure what the issue was, but that seemed to resolve my particular issue

1 Like
4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.