Unable to install new Plex. on Ubuntu 16.04.5 LTS

General Discussions
1

here are the notes:
Today, I tried to update PLEX, but it was working last night, no problems.
Then it bombed. Now I have cleaned itout of the OS completely, and tried to re-install with newest.

lsb_release -a
Distributor ID: Ubuntu
Description: Ubuntu 16.04.5 LTS
Release: 16.04
Codename: xenial

uname -i
mediaserver2 x86_64

Errors:

Detailed errors from the package manager follow:

apt transaction returned result exit-failed

Command line install gave this error:

notoot@MediaServer2:~/Downloads$ sudo dpkg -i plexmediaserver*.deb
Selecting previously unselected package plexmediaserver.
(Reading database … 255332 files and directories currently installed.)
Preparing to unpack plexmediaserver_1.14.0.5470-9d51fdfaa_amd64.deb …
Unpacking plexmediaserver (1.14.0.5470-9d51fdfaa) …
Setting up plexmediaserver (1.14.0.5470-9d51fdfaa) …
Created symlink from /etc/systemd/system/multi-user.target.wants/plexmediaserver.service to /lib/systemd/system/plexmediaserver.service.
Job for plexmediaserver.service failed because the control process exited with error code. See “systemctl status plexmediaserver.service” and “journalctl -xe” for details.
dpkg: error processing package plexmediaserver (–install):
subprocess installed post-installation script returned error exit status 1
Processing triggers for ureadahead (0.100.0-19) …
Processing triggers for systemd (229-4ubuntu21.10) …
Processing triggers for desktop-file-utils (0.22-1ubuntu5.2) …
Processing triggers for gnome-menus (3.13.3-6ubuntu3.1) …
Processing triggers for mime-support (3.59ubuntu1) …
Errors were encountered while processing:
plexmediaserver

So, why does it NOT install??

2

as indicated in the diagnostic itself, what does journalctl -xe | grep -i plex show?

3

journalctl -xe | grep -i plex
Hint: You are currently not seeing messages from other users and the system.
Users in the ‘systemd-journal’ group can see all messages. Pass -q to
turn off this notice.
No journal files were opened due to insufficient permissions.

4

Is that all that my new issue is,is permissions? But it was working before.

5

You need to be root to both install dpkg and run jounrnalctl .
I thought you were root when you did it. the output you show states otherwise

6

So, to install PLEX, using dpkg, I need to be logged in as root? (or just switch to root)… that’s it? I am not great at Linux yet.

7

sudo dpkg -i filename.deb

8

-rw-rw-r-- 1 notoot notoot 103332840 Dec 9 16:03 plexmediaserver_1.14.0.5470-9d51fdfaa_amd64.deb
root@MediaServer2:/home/notoot/Downloads# sudo dpkg -i plexmediaserver*.deb
(Reading database … 258498 files and directories currently installed.)
Preparing to unpack plexmediaserver_1.14.0.5470-9d51fdfaa_amd64.deb …
Removed symlink /etc/systemd/system/multi-user.target.wants/plexmediaserver.service.
Unpacking plexmediaserver (1.14.0.5470-9d51fdfaa) over (1.14.0.5470-9d51fdfaa) …
Setting up plexmediaserver (1.14.0.5470-9d51fdfaa) …
Created symlink from /etc/systemd/system/multi-user.target.wants/plexmediaserver.service to /lib/systemd/system/plexmediaserver.service.
Job for plexmediaserver.service failed because the control process exited with error code. See “systemctl status plexmediaserver.service” and “journalctl -xe” for details.
dpkg: error processing package plexmediaserver (–install):
subprocess installed post-installation script returned error exit status 1
Processing triggers for ureadahead (0.100.0-19) …
Processing triggers for systemd (229-4ubuntu21.10) …
Processing triggers for desktop-file-utils (0.22-1ubuntu5.2) …
Processing triggers for gnome-menus (3.13.3-6ubuntu3.1) …
Processing triggers for mime-support (3.59ubuntu1) …
Errors were encountered while processing:
plexmediaserver
root@MediaServer2:/home/notoot/Downloads# whoami
root

Logged in as root, ran the package, still got the errors.

9

again. what does
sudo journalctl -xe | grep -i plex show ?

10

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