Server Version#: 1.25.3.5409-f11334058
Player Version#: n/a
I’m trying to install a Plex server on a Debian 10 VPS but am getting an exit status 6 every time:
root@SRV-RackNerd:~# sudo dpkg -i plexmediaserver_1.23.6.4881-e2e58f321_amd64.deb
Selecting previously unselected package plexmediaserver.
(Reading database … 32218 files and directories currently installed.)
Preparing to unpack plexmediaserver_1.23.6.4881-e2e58f321_amd64.deb …
PlexMediaServer install: Pre-installation Validation.
PlexMediaServer install: Pre-installation Validation complete.
Unpacking plexmediaserver (1.23.6.4881-e2e58f321) …
Setting up plexmediaserver (1.23.6.4881-e2e58f321) …
PlexMediaServer install: PlexMediaServer-1.23.6.4881-e2e58f321 - Installation starting.
PlexMediaServer install:
PlexMediaServer install: Now installing based on:
PlexMediaServer install: Installation Type: New
PlexMediaServer install: Process Control: systemd
PlexMediaServer install: Plex User: plex
PlexMediaServer install: Plex Group: plex
PlexMediaServer install: Video Group: video
PlexMediaServer install: Metadata Dir: /var/lib/plexmediaserver/Library/Application Support
PlexMediaServer install: Temp Directory: /tmp
PlexMediaServer install: Lang Encoding: en_US.UTF-8
PlexMediaServer install: Intel i915 Hardware: Not found
PlexMediaServer install: Nvidia GPU card: Not Found
PlexMediaServer install:
PlexMediaServer install: Completing final configuration.
usermod: group ‘video’ does not exist
dpkg: error processing package plexmediaserver (–install):
- installed plexmediaserver package post-installation script subprocess returned error exit status 6*
Processing triggers for mime-support (3.62) …
Errors were encountered while processing: - plexmediaserver*
root@SRV-RackNerd:~#
I’ve tried the following but to no avail:
Downloaded via wget and copied via WinSCP from another device
Installed as root and other admin user
Installed via dpkg and apt-get install once downloading .deb file
Removed via apt-get remove then re-installed
Reboot server multiple times
Removed all /var/lib/dpkg/info/plex* and /tmp/plex* files
Used latest version and 1.23.6.4881-e2e58f321 which worked on my previous VPS
Found /var/lib/plexmediaserver doesn’t exist
When uninstalling via apt-get remove it states it’ll remove the 32k database files, however as you’ll see in the log above, these files are still found when re-installing. Maybe
root@SRV-RackNerd:~# apt-get remove plexmediaserver
Reading package lists… Done
Building dependency tree
Reading state information… Done
The following packages will be REMOVED:
- plexmediaserver*
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 218 MB disk space will be freed.
Do you want to continue? [Y/n] y
dpkg: warning: files list file for package ‘plexmediaserver’ missing; assuming package has no files currently installed
(Reading database … 32218 files and directories currently installed.)
Removing plexmediaserver (1.25.3.5409-f11334058) …
The following is in my /tmp/plexinstaller.log that gets created:
-
Plex Media Server installation configuration info: Sun 23 Jan 2022 12:05:36 PM EST
- Init=0
- Systemd=1
- Custom=0
- LinuxContainer=0
- NewInstall=1
- HaveOverride=0
- OverrideFile=“”
- PlexUser=“plex”
- PlexGroup=“plex”
- VideoGroup=“video”
- AppSuppDir=“/var/lib/plexmediaserver/Library/Application Support”
- PlexTempDir=“/tmp”
- LangEncoding=“en_US.UTF-8”
- ExistingVersion=12503
- HaveHardware=0
- HaveTranscoderPref=0
- NeedUser=0
- NeedGroup=0
- NeedVideo=1
- Verbose=1
- Running=0
- Errors=0
- Warnings=0
- HaveIntel=1
- HaveIntelCore=0
- HaveIntelXeon=1
- Havei915=0
- HaveNvidia=0
- Processor=Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
- CPUSKU=0
- NeedOpenCL=0
- NeedBeignet=0
- NeedIntelCompute=0
- HaveIntelGmmlib=0
- HaveIntelIGCCore=0
- HaveIntelIGCOpenCL=0
- HaveIntelOpenCL=0
- HaveIntelOCLoc=0
- HaveIntelZeroGPU=0
- HaveIntelCompute=0
- HaveBeignet=0
- HaveOpenCL=0
- Platform=“KVM”
- Processor=“Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz”
- Distro=“Debian GNU/Linux 10 (buster)”
- Kernel=“Linux SRV-RackNerd 4.19.0-18-amd64 #1 SMP Debian 4.19.208-1 (2021-09-29) x86_64 GNU/Linux”
- Memory=“1995 101 1690”
Before I re-install the OS does anyone have any suggestions?
