Server version: Version 1.40.0.7998 Player version: Version 1.87.2.87-87488d5a Started receiving the following error message when watching TV show episodes. I’ve noticed the error on both Mac OS and Windows using the Plex app. [Clipboard Image] The following info pops up in the logs; Feb 23, 2…

I am assuming for now that this is the same issue that’s being discussed in this thread: Plex webUI Playback Error on refresh - #92 by Atomatth Please wait for mentioned fix. In the meantime, use an alternative app, like Plex HTPC or the Kodi add-on P4K.

All scanning? So both these? (the only ones I have enabled for scanning) [image] How is the scanning related to the issue?

All scanning, including metadata updates. Don’t forget your scheduled maintenance section too as that performs periodic scanning, unless nobody uses your plex during those hours.

It’s not something that necessarily happens only during scanning hours though. My plex was not doing any scanning earlier this evening when the error occurred. How can I resolve the issue, aside from just disabling all scanning? Is there an actual solution, or do I have to wait for a new update?

I’m trying to understand the error message and how to resolve it, not just turn everything off and blindly follow steps… I’m sure there must be a reason as to why the error now suddenly pops up. I have never had this error before. Nothing has changed regarding the server, nor the players, except se…

Gotcha. Upon reading that, I thought that maybe a reboot of my NAS would help (to clear the RAM). That wasn’t the case. I do have 8GB RAM in my NAS, though I’m not sure if that’s the issue or not. I deleted the EasyAudioEncoder folder as mentioned, and rebooted Plex, but that didn’t help. Regardin…

[image] MrWaxWeazle: I’m thinking, considering I’m watching Mork & Mindy which has no Dolby audio whatsoever, I cannot tell from the title what kind of audio codec is used. What does the Plex media info say about these files? Which type of NAS is it?

This show in particular is using an AAC codec for the audio. My NAS is a DS916+ from Synology.

"Unexpected error during playback"

Plex Media Server

OttoKerner February 24, 2024, 2:37pm 8

Errors related to the EAE binary usually have to do with the general /tmp folder in some way.
See TrueHD audio transcoding BUG = error not enough space - #2 by OttoKerner for a few things to check.

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"Unexpected error during playback"

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