Could not read '/tmp/pms/EAE timeout! EAE not running, or wrong folder? EasyAudioEncoder/Convert to WAV (to 8ch or less)'

Plex Media Server
1

Server Version#: 1.25.2.5319
Player Version#:any

Hello, i have problems to playback some movies. I think, i has to do with some audio Codecs.
If a movie doesn’t work, i have this error in my logs:

Dec 21, 2021 09:21:36.000 [0x7f4e178f3b38] Fehler — [Transcoder] [eac3_eae @ 0x7f8e3a69f8c0] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-602f51c1-f4d9-490f-b21a-403e19512036/EasyAudioEncoder/Convert to WAV (to 8ch or less)/b8320fa6d8af49fd-com-plexapp-android_2500-0-5.wav'
Dec 21, 2021 09:21:36.000 [0x7f4e17856b38] Fehler — [Transcoder] [eac3_eae @ 0x7f8e3a69f8c0] error reading output
Dec 21, 2021 09:21:36.000 [0x7f4e177f3b38] Fehler — [Transcoder] Error while decoding stream #0:1: I/O error

what i have tried:
I deleted the Codecs folder to redownload EAE.
I checked if the file exists.
I never enabled the watchdog for folders. i have to scan manually.

Plex Media Server Logs_2021-12-21_09-27-47.zip (5.7 MB)

2

Probably EAC3 decoder missing - #4 by OttoKerner

3

i’m not running plex as Docker.
Its a VM and i checked the tmp folder. there are some files exist while i tried to playback

grafik
grafik1392×320 13.9 KB

4

It’s not about Docker. It’s about executable code in the transcoder temporary folder.
This folder must be mounted in a way which doesn’t prevent the Easy Audio Encoder from running.

5

the /tmp folder doesn’t prevent executables and the Codecs folder too. the EAE file itself is executable. the created .ec3 files in /tmp/pms/… not. They are created with permissions 644

6

any other suggestions? i’m really stuck there :confused:

My Debian uses only one Partition. Its NOT mountet with “noexec” flag. The folders and files are allowed to be executed.

7

One last thing to check – the number of watched folders. (‘Scan my library automatically’ is enabled)

  1. DEBUG logging on; VERBOSE off
  2. Restart PMS
  3. Let it sit 3-4 minutes completely idle
  4. Download logs

Look for “No space left on device”

The transcoder need 2 watch slots per transcode (for the EAE). If the table is full, EAE fails

8

‘Scan my library automatically’ is enabled" is disabled at my Plex server. The logs are clean.
“No space left on device” is also not in the logs.

9

Guys, i solved the problem. But i don’t get it.
I dont use autoupdate but i have to update the

fs.inotify.max_user_watches

settings.

10

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.