Upgraded to 1.15.8.1198 on FreeNAS, Server Not Starrting

Plex Media Server NAS & Devices
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Server Version#:1.15.8.1198
Player Version#:n/a

Hi Folks, first time poster here.

I upgraded my server to 1.15.8.1198 with the PMS-updater.sh in my FreeNAS jail, and the Plex server is not starting.

FreeNAS version is FreeNAS-11.2-U4.1

Please let me know what logs, etc I can provide for troubleshooting.

I can see a process running:

sudo jexec 2 /bin/sh

ps -ax

PID TT STAT TIME COMMAND
6167 - SJ 0:02.44 /usr/pbi/plexmediaserver-amd64/bin/python2.7 /usr/pbi/plexmediaserver-amd64/control.py start 192.168.1.204 12347

But I’m unable to connect to it via app.plex.tv/desk or directly at http://192.168.1.204:32400/web/index.html#

Any tips?

Thanks!

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What FreeNAS version are u running, also have u looked at this?

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Updated my post.

I’ll dig through that post now.

Looks like it’s FreeNAS-11.2-U4.1

Thanks for your help.

4

Is the jail iocage? or still a older “warden” one?

Also what version were you using before?

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oh wait
6167 - SJ 0:02.44 /usr/pbi/plexmediaserver-amd64/bin/python2.7 /usr/pbi/plexmediaserver-amd64/control.py start 192.168.1.204 12347

Yeah that is probably still an older jail using FreeBSD 11.0 or 11.1

I posted a workaround for that in the other thread but Ideally you should move to the new jails, which would be using 11.2 base.

6

Ah ok thanks.

Is there a procedure posted anywhere for how to upgrade my jail type?

The version before was whatever the last version of plex for freebsd was available. I run the updates whenever I see a message on my UI.

Is there a place I could check the previous version just to be sure?

Thanks

7

That would be specific to FreeNAS, they changed the jails “engine” to iocage in 11.2, you might find more help in their forums/faqs

You could install the new plugin (which is iocage based) or just create a new jail, and move data over (if you plan on updating manually this is probably better anyway).

I’m not sure where the data is stored on the older jails, but the rc.d script should point to it.

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Ok thank you!

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For future people’s reference, here’s where data is stored in FreeBSD:
https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/

More background:
https://support.plex.tv/articles/201370363-move-an-install-to-another-system/

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@jeffdoto_gmail_com to clarify where did you find the data for you’re install?

here: ${JAIL_ROOT}/var/db/plexdata/?
or here: /usr/local/plexdata/?? (For iocage jails or plain FreeBSD this should be it although some user prefer to user a “flavour” port and have it in /usr/local/plexdata-pass

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Also another hint in freebsd case (or freemas) is that if you have ZFS you can have this leaving in its own dataset and move/sanpshot as you want/need!

Since you moving it now, you could possibly create such new dataset, move the data there, then mount it on the jail.

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