Ver 7.24.0.13560 Podcasts not accessable/Sweet Fades not working

Plex Players Player Betas
1

Version 7.24.0.13560

Podcasts do not seem to work - On my pinned menu I have a big orange triangle next to Podcasts. Selecting Podcasts takes me back to the Home screen.

Sweet Fades - Prior to the transition of the sweet fade the audio drops out for about one sec or less. This has been in the last two betas.

Also when first running the app the screen is showing no thumbnails until you do a refresh.

2

Hi, in order to investigate the issue, could you provide app logs following https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/ ? Thanks in advance

3

Hey @jesusmc,

While playing a playlist to fill the logs, the Sweet fades are now working again. I will monitor over the coming days to see if it shows up again.

Do you still need the logs for the Podcast problem?

4

Hello @jesusmc

After further testing I have found that the Sweet Fades problem only exists if the mobile device, in this case a Samsung Galaxy note 8 is connected via Bluetooth to a speaker or car system. With no external Bluetooth connection the sweet fades work normally.

I have dumped the logs and attached. Info in the email is: -

Manufacturer: samsung
Device: greatlte
Model: SM-N950F
Product: greatltexx
Version: 9

plex-log-Stephen3001.zip (1.4 MB)

5

Does your logs from Ver 7.24.0.13560 Podcasts not accessable/Sweet Fades not working - #4 by Stephen3001? contain also the logs for the podcasts issue you reported? If not, it could be nice if you can provide a new set of logs when reproducing that specific issue.
Thanks (I’ll investigate the sweet fades one in the meantime)

6

Yes it should be in there. The Podcasts not working is consistent. On the menu to select the podcast page it just has a constant orange triangle. If I hit podcasts it just returns me to the Home screen. or I get this error message shown in the screen shot

Screenshot_20191111-194743_Plex
Screenshot_20191111-194743_Plex493×1014 57.8 KB

7

Hey @jesusmc

With the latest Software 7.24.0.13641 Podcasts have returned and work okay. I can access the page from my menu as it was before.

So whatever happened, Podcasts are now working.

Edit: And in a big pile of WTF, sweet fades are now working via Bluetooth. So all seems okay with this version. Maybe it was the re-install.

8

Glad to hear it’s working fine now. If you don’t mind, could you mark this thread as solved then? Thanks!

9

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