Version Unknown / Video None / Audio None

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.26.2.5797 Synology DSM 7
Player Version#: 4.82.1 Web
? Samsung

Suddenly, every new video file is showing as Version Unknown / Video None / Audio None.

I try reanalyzing individual files and updating metadata, but nothing changes. The files are perfectly fine as far as I can tell (they play fine in VLC).

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