Server Version#: 1.23.5.4801 Player Version#: 4.59.2 When playing any video using plex-web in Chrome the video will randomly stop. It freezes with no errors, warnings or other information. This happens in both a local connection to the server (via internal IP) as well as when using the plex-web …

Yes it seems at the moment rolling back to PMS version 1.24.5.5173 is best work around I have found at the moment. Hopefully the Plex Devs will see this and find a fix

Thanks sykogee, It seems it’s working as a temp solution. I hope there will be a solution in the new releases. Viktor

This is painful, and hearing that downgrading PMS warrants a response from Plex. Oh Plex team… edit: I experience this in Chrome and Firefox.

And here it is, it just completely stops even bothering to try to load new segments. [image]

And in the console, I see a lot of suspicious errors: XML Parsing Error: no root element found Location: https://192-168-1-35.45728c13cb4d403e9c12ed91d1d57552.plex.direct:32400/player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqu…

Sigh. And again I’m reminder why I avoid closed source software like the plague - even my exceptions come back to eventually pain me. And not even an ack or a bug tracker to sniff at. :frowning:

Another update (1.25.3.5409) and still no response, resolution or even a “we are working on it” from the Plex team. First post was 6 months ago. What is going on with the developers? They had time to put in enhancements but no time to resolve a well documented issue. Is it appropriate to rely on…

I have this problem. Using Ubuntu 20.04 server on 11th Gen Intel NUC (which was a PITA to get working on it’s own). Recently upgraded server so thought this issue was related to new hardware/server install. I downgraded to the latest 1.24 and now Chrome (Edge) playback works.

Also can confirm that reverting to 1.24.5.5173 on Debian linux resolves the issue playing via browser.

Video playback randomly stops in Chrome via plex-web

Plex Players Desktop Players

mrpascal121 January 12, 2022, 8:44am 24

For those who can resolve the video playback issue by downgrading plexmediaserver from 1.25 to 1.24, I believe Plex Web stops buffering after 2 mins causing playback to stop is related. Others in that thread have observed the same.

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Video playback randomly stops in Chrome via plex-web

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