We need ass/ssa subtitile support

I’m glad PLEX on Android phones finally supports ASS subtitle play without transcoding. Why do Android TV and PLEX web pages have to be transcoding to play? Even if you don’t add ASS subtitle support, can you improve the efficiency of ASS subtitle transcoding (my NAS has a piece of nVidia Tesla P4 dedicated to transcoding and decoding)? Relative to other transcoding tasks for graphics occupy (average load in 20% to 30%), why is it along subtitles does not support for transcoding, for graphics load of only 5% a year, because the transcoding occupancy is too low, the efficiency of transcoding becomes very low, led directly to the video to load slowly, play is also easy to get stuck. Gave me a very bad user experience, and your rival EMBY does a much better job of supporting ASS subtitles

Are you sure ASS/SSA support is restricted for the mobile app? There’s no such distinction in the release announcement

There’s a rather dated but long standing suggestion to add support for those subtitle types to Plex Web. Though I consider it’s a bit more tricky than the suggestion suggests.

If a client doesn’t support the subtitle format natively, Plex will burn the subtitle text/images into the video stream. That job depends on the CPU and cannot be handed down to the (i)GPU.

2022 clean-up: verified with devs; ssa/ass support isn’t limited to Android mobile → therefore closing this thread as implemented