Been a PlexPass subscriber for about 10 years now, and a member and a supporter of Plex for much longer.
This is frankly a disaster and shambles of a roll-out. A lot of the privacy settings in question have been included over the years as opt-out-by-default, which is frankly anti-user and privacy-hostile. Then modifying how library sharing works to be shoe-horned into a befuddling friends feature, which at best is seen as a UI-only change by most Plex media server admins.
Finally, these two changes are then leveraged into a share-by-default viewing history feature amongst friends is just unacceptable and user-hostile.
Many administrators update their Plex media servers in some (semi-)automated manner, many Plex players update themselves automatically. Given this and the above, it’s really hard to take any assurances from Plex seriously. Between internal telemetry and information from other platforms, Plex would know most users don’t even know, or see these “opt-out” features.
So turning on view history, by default, to share amongst friends and then absolving yourselves by saying that users can turn it off, (which Plex knows most users won’t do) and then finally falling back to the ol’ terms of service allows us to do this argument.
It’s rather clear at this point that Plex wants to engage in anti-privacy, anti-user “features” in the name of becoming an enshittified “platform” rather than the fantastic application it used to be.
I’ve had to previously neuter Plex’s ability to pull metadata from my Plex Media server, and thankfully I’ve broadly kept track of these changes and disabled them as they come up. However, I know, Plex knows and most IT-savvy people know that most admins and users won’t do this, or know these features exist and have been enabled for them.
Unless this gets retracted really quickly, an apology issued and a plan to address the poor roll-out of “features” many users/admins clearly aren’t asking for, I’ll be cancelling my PlexPass before the next billing cycle and looking to contribute (with code & cash) to competitors such as Jellyfin.