Plex keeps merging 2 movies when it adds, one movie is old and one is brand new. When I split them apart and fix the match for the newer movie, it finds it and set it up correctly, but for some reason it doesn’t add the newer movie to the recently added movies. I guess I could remove both movies, put the new movie back into it’s folder, scan, set it up, and then re-add the older movie, but there should be a way to set a movie to show as recently added.
What movie? is it a remake or something? are you adding year to name?
There’s a year in both names. The new movie is Gringo, and Plex keeps attaching it to the old movie Get The Gringo.
@Squirreljester said:
There’s a year in both names. The new movie is Gringo, and Plex keeps attaching it to the old movie Get The Gringo.
Exactly how is it named?
For some reason. Plex insists on keeping the first “added” date, even after you have split and matched manually with a completely different agent. That is, it holds on to the data from the initial match, even if it is incorrect, and your files are named properly. I reported it here some time ago, but it was pretty much ignored.
It is one of those things I doubt will ever be fixed. The only half-way workaround is to remove both the mismatch and the correct match, do the Plex dance, then add the one that one that wont match correctly first, correct the match, then add the one that matched automatically. The end result, unfortunately, is both movies show up as recently added,
@Elijah_Baley said:
@Squirreljester said:
There’s a year in both names. The new movie is Gringo, and Plex keeps attaching it to the old movie Get The Gringo.Exactly how is it named?
Get the Gringo [2012]DVDRip[Xvid]AC3 2ch.avi
and
Gringo.2018.1080p.DD5.1.H264.mkv
@Squirreljester said:
@Elijah_Baley said:
@Squirreljester said:
There’s a year in both names. The new movie is Gringo, and Plex keeps attaching it to the old movie Get The Gringo.Exactly how is it named?
Get the Gringo [2012]DVDRip[Xvid]AC3 2ch.avi
and
Gringo.2018.1080p.DD5.1.H264.mkv
That is completely wrong. Plex ignores everything in square brackets [ ] and Plex only recognizes dates inside parenthesis ( ). The correct naming for those two is:
Get the Gringo (2012).avi
Gringo (2018).mkv
You can add to that naming anything you want inside square brackets [ ] after the date and before the extension.
Well I changed the date in Get the Gringo to parenthesis, removed Gringo, scanned the movies, then put Gringo back into the folder, and scanned again, and it still combined them again. Different names, different dates, and it still combines them, just because it has 1 word that’s the same between the filenames.
did you clean bundles before you added Gringo (2018) back?
It sounds like you only removed one of them, I would remove both, run a scan and let Plex delete them both from the library, and then put them back in the folder and run the scan again.
I would only remove the one you want in the in the front of recently added list. if the other one is ok to be left as added whenever you did then leave it and just fix naming in metadata if necessary. if i understood this you want Gringo 2018 to be at the front of the RA list rather than being considered as added at the same time you added Get the Gringo.
the only step i think you missed with that is cleaning bundles which removes the cached metadata and other such of that particular file. so make sure after scan to remove it, clean bundles before you adding Gringo (2018) back (with year in parenthesis, not brackets) and scan it again
Removing the one and clearing bundles, also optimizing database, then putting it back and running it again didn’t work, Plex merged them once again.
I also did the other suggestion of removing them both, re-scanned, did clean bundles, and re-added. It added a Get the Gringo as a newly added movie with a merged Gringo. I guess now I’m at the point where I can just split them apart and they’ll both be newly added, even though the one isn’t, which is really stupid. Different names and dates on the file and Plex merges them because of 1 word similarity?
The usual response to most questions is that you have mis-named the file. Quit often true, but it this case and similar ones it isn’t the solution.
The fact is, Plex will change all of the info in the data base EXCEPT the “added to” date. That is, the agent used to match, posters, synopsis, etc, will change, and the XML for the file will reflect that. However, the “Date Added” date, will remain the same as the original mismatch. The result is the movie will not show up as a new addition.
It would seem as easy fix, Plex is updating the database for all of the other info, and holding onto the “Added to” date. Not a programmer, but it seems obvious that Plex is not updating that one piece of info in its database.
With all these changes you probably need to do the plex dance: @JuiceWSA said:
The Plex Dance®:
- remove show/movie from library
- rescan library files
- empty trash
- clean bundles
https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— scan library files, empty trash, clean bundles - bring names and structures into compliance/Move LMA/etc
- replace corrected show/movie into library
- rescan library files
All Steps. In Order. No Shortcuts.
@grhiner per my previous responses, I have done that.
At this point I have both movies in my newly added, and from here there’s nothing I can really do about it. For the future, it would be nice if Plex actually read the dates on the file instead of making so many assumptions. If it sees a year, and it doesn’t match the year in the file name of the file it’s trying to merge, then it’s different, so treat it as such. That doesn’t seem that hard to do.
Anyone that runs into this, the easiest thing to do is put the year in the file name as well. A 2019 example here, you have folders The Addams Family (1991) and The Addams Family (2019) but adding the new movie doesn’t add to recently added and links it to the 1991 version and needs to be split etc. before adding the movie file to the folder, rename the movie file The Addams Family 2019.xxx (mkv, mp4 etc) and then add it to the correct folder. Plex will add it properly.
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