Just as an example of poor state of support. I have a forum post here
A Plex ninja answered it. Is this as good as an official answer by a Plex employee and correct that this feature isn’t supported? I have no idea. It feels like ninjas are just moderators. Is the ninja uninformed because people later in the thread seem to say the feature exists. Maybe they’re confused. But right now I can’t elevate this question and get an answer if the feature is supposed to work and if this is a bug or if the feature isn’t supposed to work. I can’t send a message for support because it doesn’t support submitting questions. The last official thing I can find by searching the forum is roughly 4 years ago someone asking for this to work and then an employee saying they would look into it.
That post will get closed with no official confirmation that the feature doesn’t work (like the ninja said) and the people in the thread are mistaken or a confirmation it does work and a link to a guide on how to fix it.
