Same here: I spent quite some time getting my music collection ready for Plex, switching over from Sonos – partly because Plex is much nicer to use as well as to look at, which is why I did a lot of finding and uploading pleasing artwork or artist images.
Really don’t appreciate Plex making such a mess of my collection and simply deleting or forgetting about a big chunk of all this.
If Synology’s Audio software wasn’t so horrible on the eyes, I’d probably already switched over out of frustration with Plex, and with Plex’ complete silence over this.
I think, they think, they don’t need us. So why should I further recommend Plex?
I won’t. Until they start to listen to their customers again and get things fixed.
Oh, an update!
Nevermind, no fix. No response. No acknowledgement of any sort.
someone on their twitter team was replying to me about some of these issues. I pointed them to this thread. That was a week ago.
same here, artist covers showing instead of album covers, although cover files are in each album folder and also embedded.
changing options in music library into “use local cover art only” brings also no immediately solution but only bringin plex to rescanning the whole library files again, which takes almost a day on a big library. and after that nothing changed! no, you have to refresh all metadata tags also, and then: yes, it gets the right local album art covers, but:
it takes forever! even if the tag refreshing is finished at this time it has only found and integrated covers of maybe the first few artists!
the advices to new tag the files or folder structures or whatever are ridiculous and is just a distraction, because my library is tagged perfectly and I rebuild the whole library for several times, as many others here I guess.
this is banana software and the developers should pay US for spending so much of our time testing their mess.
I don’t know what I have paid for, regret that day and will do never again. Here in europe where I’m from such unreliable companys would disappear soon and so will plex.
We don’t have a plex pass, but a problem pass. Lifetime.
Mines still randoming lumping previously un-lumped various artist albums with custom ALBUM ARTIST metadata. Very frustrating that we can’t over-ride it.
Doing some clean-up and still trying to understand what exactly Plex did with my library:
- lumped some album artists together with composers
- combined some album artists together
- disregarded some metadata like album art or name sorting
- doesn’t seem to be able to match some artists (good luck finding Sviatoslav Richter, Anna Vinnitskaya or Evegny Kissin)
All in all it truely is quite a mess, and I haven’t event looked into my spoken words and popular music libraries.
Truth be told, if Roon cost the same as Plex Pass, or Emby was nearly as nice to use as Plexamp, I’d have switched already.
Mine continues to randomly get worse and worse. I’m letting them lump together at this point so they are all mostly in one place. Once I’m finished adding all my music, I plan on deleteing the lumps and re-adding them and thumbs held that they stick this time.
What’s frustrating is some work. My customer MOTOWN album artist tag seems solid and all the albums within it are staying put and properly matched. Why so many other series with similar matching and customer Album Artist tags aren’t staying locked is what irks me. They need a “SAVE UNMATCHED” feature for the album artist metadata.
With over 190,000+ tracks in the library and Plex seemingly randomly changing the artist name with each daily update I am at a loss to find a way of properly maintaining it. I have a specific set of tags applied to all files and ONLY use the artist tag and have deleted all variations of the ALbumArtist tag. I would delete the entire database and restart from scratch were it not for the many custom Posters that I’ve assigned and my fear that whatever changes I make today, Plex will choose to override me tomorrow.
IS ANYBODY AT PLEX ACTUALLY LISTENING? ARE THERE ANY PLANS TO ADDRESS THIS WIDESPREAD ISSUE??
Needs to be some sort of override that works to retain customized tags, artwork etc etc. Very frustrating, I agree completely.
After posting a short while ago I checked my mail and saw the latest Plexcerpts with the lead article focusing on their new Sonic Analysis for Music function. And then the lightbulb went on. Anyone else notice that every poster to this thread has Plex Pass? I wonder how many others like me tried this new process which is only available to Plex Pass users - my guess is all of us. I have since turned it off, but the damage has been done.
Once again I have to ask IS ANYBODY AT PLEX READING THIS?
Sorry to bother you, @elan , can you please have someone who works on the Plex music side look into this? We have seen nothing from anyone with plex on this issue and it’s creating large problems for those of us with customized music libraries. Any update would be appreciated.
It seems that the Various Artists albums are troublesome for plex / MusicBrain.
All my Various Artists albums have their separate folder under a Various Artists folder tree and have the album artist set to Various Artists. I wanted to give Sonic analysis a try, however now my various artists albums suffer from two bugs:
- They either get matched to the artist The Bangles
- or they get each a separate Various Artists entry, and I am unable to merge them together.
Update: this is most likely caused by the tags that some of these various artists get during matching
Plex server version: 1.24.1.4931
Yet another update, still no fix. This is ludicrous, and I’ve started recommending friends away from Plex. Support is just appalling.
This just tells me that they don’t see this as a problem, it’s a “Feature” and will never be fixed.
Mid-september now, still no fix, still no reply.
So a few days ago the latest Plex Server update went and started doing… whatever it is it’s doing, undoing some of my clean-up from whichever version it was that started this fun play.
At this point I have to admit I gave up trying to find any kind of logic in what’s happing.
Plex is lumping together Artists, portraits of artists, Composers and Albums in what just has to be some fascinating, as-yet unknown system, probably as much influenced by the time of moonrise, the alignement of planets and the current temperature somewhere in Siberia as by anything else.
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(Unrelated, but just happened to stumble upon this again… how can it be that Plex Music or whatever it is called today doesn’t seem to know about Sviatoslav Richter, or Anna Vinnistkaya?)
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