Media Decision Engine Logs attached below. Like the title suggests, when audio has to be transcoded from EAC3 > AAC (either 7.1 or 5.1), the video is also transcoding. Normally with H264 video, the file would Direct Stream, but it seems that whenever the video is HEVC, whether 4K or 1080p resolution, the whole thing transcodes. Attached is mediainfo for the file in question. Is this normal? I would expect a Direct Stream. Subtitles are not on but if they are, those Direct Stream (SRT), so it’s not subtitles causing issues like usual.
The reason EAC3 is transcoding to AAC is because I am using Bose bluetooth headphones with my Shield. They do not support EAC3, but they do support DTS and AC3. When I use my TV speakers for audio, the EAC3 audio Direct Plays and everything is peachy. Audio is set to Passthrough and Profile Level is at 5.2. The_Accountant_2016_MediaInfo.txt (9.7 KB)
Any ideas?
Server Version#: 1.20.0.3133
Player Version#: 8.4.0.19279
MDE: Selected protocol hls; container: mkv
MDE: The Accountant (2016): Direct Play is disabled
MDE: The Accountant (2016): media must be transcoded in order to use the hls protocol
MDE: The Accountant (2016): no direct play video profile exists for http/mkv/hevc
MDE: The Accountant (2016): no direct play video profile exists for http/mkv/hevc/eac3
MDE: The Accountant (2016): no remuxable profile found, so video stream will be transcoded
MDE: Cannot direct stream video stream due to profile or setting limitations
MDE: Cannot direct stream audio stream due to codec eac3 when profile only allows aac
