Why isnt plex team dropping everything making hw transcoding 4K work for everyone?

General Discussions
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If I may add to Achilles’ post and to address concerns here:

  1. Plex does not publish roadmaps and will rarely publish a “To be available” date.
  2. Engineering is working on upgrading the transcoder.
  3. I see references to people purchasing hardware. Purchases without fully understanding the capabilities of the hardware or based on an expectation is always ill advised.

To restate Plex’s transcoding abilities:

  1. Intel Quick Sync Video (Intel CPU internal ASIC) provides decode and encode capabilities
  2. The nVidia encoder (nvenc) is included and works for those who can make use of it.
  3. There is no official nVidia decoder (nvdec) support at this time. We (Customer Support) expect Engineering to make this official with the transcoder update BUT BE AWARE this is not a guarantee.
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