Will not exit Early Access on LG TV : RESOLVED

Server Version#: 1.21.3.4021
Player Version#: 5.9.1
WebOS Version#: 3.8.0
LG TV: OLED55B7T

While replicating a different issue, I activated Early Access on my LG TV. I select to leave Early Access, and regardless if which reason I select (e.g. ‘Something is broken’) the app remains in Early Access mode.

I have uninstalled the app from the LG Content Store, and reinstalled, but it remains in Early Access mode.

I have Signed out of the app, and signed back in, but it remains in Early Access mode.

Due to a fault in the app, I am now stuck.

Can anyone suggest any other option to revert back to the previous version?

Edit: I did a full factory reset on the LG TV, and after I install the Plex app from the LG Content Store, it still loads in Early Access mode.

Further Edit: After signing in and selecting Leave Early Access, it worked and I am back to the previous version. So it seems the full factory reset of the TV did the trick.

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