xbox one s is transcoding h264 to h264 since last update - why? how to disable?

xbox one s is transcoding h264 to h264 since last update - why? how to disable?

Hey there. Could you post some server logs of the playback attempt so we can diagnose the reason for the transcode.

@Moussa I’ve potentially come across the same issue?

PMS 1.3.4.3285, and here’s the media info for the file being played back - pastebin.com/jKyYjW70

This file has been my ‘test’ file for primarily iOS/OSX devices to test direct-stream functionality (ATV3/4, iPad Air, PlexWeb, openPHT) and I’ve noticed that it’s getting video-trancoded when going to ATV4/iOS devices, and now xboxone as well

Here’s the relevant snippets of the server log for xbox playback startup - pastebin.com/qGp4ybGh

Let me know if this helps, or if it’s just a media file compatibility issue.

I think I’v found the problem, but don’t know really how to solve it.
Plex tries dur burn the subtitles, because of that, no direct play is possible.

How can I activate subtitles on Xbox One without burning them?

@noregas said:
How can I activate subtitles on Xbox One without burning them?

You can’t.

@waz0wski said:
@Moussa I’ve potentially come across the same issue?

PMS 1.3.4.3285, and here’s the media info for the file being played back - pastebin.com/jKyYjW70

This file has been my ‘test’ file for primarily iOS/OSX devices to test direct-stream functionality (ATV3/4, iPad Air, PlexWeb, openPHT) and I’ve noticed that it’s getting video-trancoded when going to ATV4/iOS devices, and now xboxone as well

Here’s the relevant snippets of the server log for xbox playback startup - pastebin.com/qGp4ybGh

Let me know if this helps, or if it’s just a media file compatibility issue.

According to what you posted the video stream isn’t being transcode. You more likely are seeing the bug with Plex web that is incorrectly stating codecs.

streams=(Video=(id=8651 decision=copy width=1920 height=816) Audio=(id=8653 decision=transcode bitrate=768 encoder=aac channels=6 rate=48000))))

Do you still see this with the latest version of PMS? If not ideally we would want to see more of the log to determine what the server is actually doing since the app is requesting things the way it should be.