Xbox One Softwareupdate breaks 3D-Playback?

Hello,

 

I'm not 100% sure, since it's been some time that I played a 3D-Video in Side-by-Side-Format on Plex for Xbox One, but at least since the Firmwareupdate for the Xbox One yesterday, the 3D-Playback is broken. Now the Xbox shows only the left perspective of a H-SBS encoded video. The frame is stretched to it's correct aspect ratio to fill the hole screen. If subtitles are active, only the left part is shown. The middle of the subs is on the right edge of the screen. I did not have time to try changing the filename to not including "Half-SBS", but I'm not even sure if the Xbox Video Player can see the real filename via plex. Or are there headerinformations in the file indicating it's Half-SBS nature? If so changing the filename would not help.

 

I know that Plex must use the integrated Xbox Video Player, but is there a way to change this behavior for 3D-Videos?

 

Or is the current Plex Media Server Version the culprit? Playback on iOS at least still shows both perspectives at once.

Do you happen to have the media info on one of these files?  I tried 3 different HSBS movies and the seem to still be working normally for me.

Do you happen to have the media info on one of these files?  I tried 3 different HSBS movies and the seem to still be working normally for me.

I will get to it tomorrow. How do I extract the media info? Is the 3D-Option set in the Video Output Settings of your Xbox? On mine it is.

Sorry had to double check.  I tried a set of 4 both with the 3D mode on and off.

Someone else reported an issue with Matroska Version 4 files only showing one stream so trying to see if that is related.

To get the media xml, using the web manager, navigate to the movie and hit 'i' on your keyboard (or use the ... menu and select info) in the popup there will be a link in the bottom left 'View XML'

A small sample file also wouldn't hurt:

https://support.plex.tv/hc/en-us/articles/201035968-Generating-Sample-Files-from-Media

You are right. It is the file that is causing the problem. I tried several different 3D-Videos and all worked. Just this one file shows this behavior on the xbox one app. All of the files I checked are Matroska Version 4, so this does not seam to be the reason.