Hello. I have been unable to access my PMS outside my LAN for some time now. I’ve done all the troubleshooting I’ve had time to do on my own and am completely stumped. I’ve tried everything in the double-NAT scenario troubleshooting, adjusting DNS settings, IP mapping, nothing I’ve done has worked.…

Did you setup port forwarding to the Plex server? https://discussions.apple.com/docs/DOC-3415 Your remote access shows not accessible from outside?

[image] Change the “Private UDP” and “Private TCP” to 32400. Click Disable remote access and re-enable it. Should fix your problem.

Dang… Still nothing. Is there a chance there is an issue from my ISP? If you look at the Remote Access page in those screenshots it appears that the port forwarding is working but something is wrong at the “internet” level. Just not sure what that could mean exactly

Maybe try and delete that port forward and add a new one? Set it up for 32400 on public and private side. Once you do that try http://canyouseeme.org and port 32400 and see.

This is what I got after deleting the port forward and creating a new one with 32400: [image]

It sounds like your port forwarding isn’t getting setup right or not working. Do you have any other services you host you can setup a port forward for like a web server or something so you can test if your port forwarding is working?

Why is the Private IP Address in the screenshot for Port Forward wiped? There is no security issue with sharing the private local network IP Address And is manually specified port ticked on the remote access plex media server settings page ? and if the Public port is 41222 then 41222 needs to be in…

You have a screen shot that shows private and public ports. The public port can be almost anything you want to have, over 1000 and under 65K or there abouts. This is the ports seen from outside of your network. You specified 41222 in the screen shots so this is your outside port and the only port…

sa2000 and MikeG6.5 thanks for your input, I’ve sent you both the password to my screenshots. Check those out and get back to me if you don’t mind. Based on what you both have said and my limited knowledge, it SEEMS like I have everything set up correctly. Obviously I don’t, but I think it will be …

Why am I unable to connect remotely?

General Discussions

bangarang143 September 2, 2017, 3:35am 3

I did. Here’s a link to all my screenshots of everything I’m seeing. Am I doing something wrong in this setup?

Screenshots

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Remote Access Not Working Anymore Remote Access server-windows	2	773	June 1, 2024
Remote Access continually disconnects Plex Media Server server-mac	7	195	October 17, 2022
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Need help Remote Access server-windows	17	364	March 26, 2023
Remote Access won't stay enabled Remote Access server-windows	7	246	November 17, 2022

Why am I unable to connect remotely?

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