LOGS ATTACHED
For several days I have been losing remote access and my users are unable to access my server. I have tried several troubleshooting techniques I found online and nothing seems to work. It will be enabled for a short amount of time then it will go red.
I have 1 router. It does appear that I may have Double-NAT… my ipv4 IP’s are different when I do the test but I can not figure out how to fix it since I do not have 2 routers to bridge. Please advise.
I usually recommend users to take a look at this guide.
If your setup doesn’t use different routers / active network components that might be causing a double-NAT situation, this could be linked to a change on your ISP’s side – you could start looking into what type of IPv4 address they’re assigning to your router (=your router’s WAN address). If they put you in some CGNAT, you’ll most likely see the router’s WAN IP address to be a private network IP address.
Thanks so much, that is a great guide. I need to dig deeper into it. I think my issues started the other day when I changed a bunch of settings in my VPN, however, Plex bypasses the VPN (PIA) and the issues happen whether its on or not… but I don’t recall having remote access issues before I made the changes in the VPN settings. Strange.
