@mischif said:
OS: Windows 10
Chrome Browser: Up to date
Plex Server: Up to date.Error shaka3015 (Media) happens when I try to play one particular series (Babylon 5). All other media so far has run with no error. Issue only occurs on my PC. Plex running on my Roku has no issue. Additionally, error only occurs in Chrome, Firefox had no issue.
Cleared Chrome cache completely, restarted both the Plex server and Chrome (including Chrome running in tray), and verified that the issue is still occurring. Only difference for me is that I recently moved all my media to a new HDD. As previously mentioned, all other content is working normally.
A sample (say 5 minute clip) resulting in the error would be needed as well as Plex Web App log and Plex Media Server log and a full screenshot of the error showing the error and time of the error
See
https://support.plex.tv/hc/en-us/articles/201035968-Generating-Sample-Files-from-Media
https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files