Show DOES record but gets deleted.

I set the DVR to record the “Daily Show”. The recording for the show is set for Any channel and never delete. When I examine the Windows “Recycle Bin” is see all the recordings. What odd is ALL the deletions seem to happen as soon as the show ends. The file names all seem to be correct - "The Daily Show With Trevor Noah (2015) - S03E28 - Henry Louis Gates Jr ". Season 3 would actually be 2017. The files sizes are around 3-4GB (HD).

Go into the show card in your library for the Daily Show, Edit the show (the pencil icon) and check under the Advanced panel to see if anything there is set to delete. This is the most common cause of your problem.

The first two options will ‘auto-delete’ your recordings if set differently from the example.

You must have had the ability to record one show to get to this area. If you have no recordings you can’t edit what you don’t have. From the Recording Schedule one can edit and as mention I have it set to keep everything.



Search the forums. Johnm_ColaSC had a procedure using a copy of an existing recording of something else, renaming it long enough to get the library’s show card to edit.

Take a current recording of any “New” episode. Copy the file out of your library. Rename it to match the show and an episode. Copy the file into your library in a folder that matches the naming of the show you are seeing deleted. Scan the library so it is picked up. Edit the show settings and then delete the copy you made.

So are you saying that shows that are not being recorded (recorded but instantly deleted) need to go through this process to record properly or this process is a process to allow editing of the “Show Card”?

Thanks

This process should allow you to edit the Show Card so that you can change the deletion policy.

What’s the difference between the “Show Card” and “Recording Schedule” deletion policy? The only option I see as missing from the Recording Schedule is the Season and Episode configurations.

Thanks

@plexleonard we can sit here and go back and forth with questions and answers. I would prefer not to though.

Have you followed the process?

More than likely if you are seeing recordings being immediately deleted then at some point you had the show in question set to delete/keep episodes for only a certain number of days or number of episodes. You probably changed the recording settings but the show is still being deleted because the library settings are still set to delete. Until you follow the process and can access the “show card” as it is being called you will not see the issue if it exists. Once you have followed the process please post screenshots of the show settings in the library.

@johnm_ColaSC - You’re second response makes it a little bit more clear as why I need to get to the Show Card. This thread is tediously long as I’m having to ask over and over for clarification as it appears that people are saying you can change your deletion setting in Show Card…which also appears in the Recording Schedule.

@plex_leonard While they might look the same, they exist completely independently at the library and recording schedule level, and can have different settings. So even though it says one thing in the Recording Schedule, you really need to do it in the library. :smile:

I may have something else going on.

I restored the file which restores the show and season.

When going into the Show Card it does in fact not match.

But even at these setting the show should not be deleted right after being record.

What’s interesting is the air date (which isn’t correct for this show).

For got to add I modified the “Show Card” to keep everything and never delete to see if I can keep the show after it’s record.

It should keep them from now on. As far as the air date it appears correct for the show according to thetvdb.com, there is no separate show for Trevor Noah that I saw.

Is it correct that it’s not possible to have Plex self prune (delete show after X days or delete after watching)? I seem to be recording and retaining the show if it’s set to keep everything. It’s odd that the Daily Show show as season 3 based on the first time the show ran.

Thanks,

Keep Episodes for X Days ties to the original broadcast date. It would therefore be possible that a recently recorded repeat airing could be immediately deleted with that setting enabled. While it may be true that it is not a repeat airing, EPG data could still be faulty.

On the flip side of the coin, Keep X Episodes will only keep the X most recently broadcast (by original air date) episodes.

Under the current ruleset, it’s best to manually manage your recording libraries.