Server Version#:1.19.2.2737
Ever since installing this version, my Plex server shows as offline, even locally. Checked and see the processes running though.
Stop Plex,
Make a tar.gz or ZIP of the Logs directory (under Plex Media Server) and attach it here. Let’s see if it’s got a problem or just disassociated (fell out) of your account.
Chuck, I was able to successfully find 1.19.1.2701 and was able to downgrade to that. Once I did, my plex server started to respond. Would the logs be any good now?
When plex server installed 1.19.2.2737 on Ubuntu, I could see the services running and after multiple reboots and multiple service restarts, could not get it to show on my account. What’s weird is that I could go to <local_ip>:32400 and login but it would say that the server was offline.
If you have PMS running with 1.19.1, there is no reason 1.19.2 shouldn’t run either.
The program files and your data are maintained in separate locations.
Whatever you can show me (DEBUG logs - not VERBOSE logs) would be helpful – if the change is caught quickly enough. the logs have a fixed amount of storage allocated (50 MB).
PS: I’d still like to see those logs.
Logs.zip (917.9 KB)
Please see attached.
You turned DEBUG logging OFF.
There is no gain by turning it off.
DEBUG logging is ON by default, VERBOSE logging is off. (how we want it)
I cannot use these logs.
Sorry.
Apr 30, 2020 00:01:14.302 [0x7fdfc8ff9700] ERROR - downloadContainer: expected MediaContainer element, found html
Apr 30, 2020 00:01:14.302 [0x7fdfc8ff9700] WARN - Subscription: No container available for /tv.plex.providers.epg.xmltv:36/metadata/tv%2Eplex%2Exmltv%3A%2F%2Fshow%2FAmanda%2520to%2520the%2520Rescue
Apr 30, 2020 00:01:14.312 [0x7fdfc97fa700] ERROR - downloadContainer: expected MediaContainer element, found html
Apr 30, 2020 00:01:14.312 [0x7fdfc97fa700] WARN - Subscription: No container available for /tv.plex.providers.epg.xmltv:36/metadata/tv%2Eplex%2Exmltv%3A%2F%2Fshow%2FSpookley%2520the%2520Square%2520Pumpkin%2520and%2520the%2520Christmas%2520Kittens
Apr 30, 2020 00:01:14.542 [0x7fdf9b7fe700] ERROR - downloadContainer: expected MediaContainer element, found html
Apr 30, 2020 00:01:14.542 [0x7fdf9b7fe700] WARN - Subscription: No container available for /tv.plex.providers.epg.xmltv:36/metadata/tv%2Eplex%2Exmltv%3A%2F%2Fshow%2FThe%2520Resident
Apr 30, 2020 00:01:14.777 [0x7fe0597fa700] INFO - Refreshing paths watched by LibraryUpdateManager
Apr 30, 2020 00:01:14.784 [0x7fe0738ec700] WARN - JobManager: Could not find job for handle 7426
Apr 30, 2020 00:01:14.784 [0x7fdfc97fa700] WARN - SLOW QUERY: It took 1220.000000 ms to retrieve 2 items.
Apr 30, 2020 00:01:14.912 [0x7fdfd37fe700] ERROR - Error issuing curl_easy_perform(handle): 7
Apr 30, 2020 00:01:14.912 [0x7fdfd37fe700] WARN - HTTP error requesting GET http://localhost:12345/discover.json (7, Couldn't connect to server) (Failed to connect to localhost port 12345: Connection refused)
Apr 30, 2020 00:01:14.913 [0x7fdfd37fe700] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/001002003, marking as dead.
Apr 30, 2020 00:01:14.916 [0x7fdfd37fe700] ERROR - Error issuing curl_easy_perform(handle): 7
Apr 30, 2020 00:01:14.916 [0x7fdfd37fe700] WARN - HTTP error requesting GET http://localhost:6077/discover.json (7, Couldn't connect to server) (Failed to connect to localhost port 6077: Connection refused)
Apr 30, 2020 00:01:14.917 [0x7fdfd37fe700] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/12345678, marking as dead.
Apr 30, 2020 00:01:14.917 [0x7fdfd37fe700] ERROR - Error issuing curl_easy_perform(handle): 7
Apr 30, 2020 00:01:14.917 [0x7fdfd37fe700] WARN - HTTP error requesting GET http://localhost:34400/discover.json (7, Couldn't connect to server) (Failed to connect to localhost port 34400: Connection refused)
Apr 30, 2020 00:01:14.918 [0x7fdfd37fe700] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2019-09-XJBX-TGM1OL, marking as dead.
Apr 30, 2020 00:01:14.918 [0x7fdfd37fe700] ERROR - Error issuing curl_easy_perform(handle): 7
Apr 30, 2020 00:01:14.918 [0x7fdfd37fe700] WARN - HTTP error requesting GET http://192.168.0.231:34400/discover.json (7, Couldn't connect to server) (Failed to connect to 192.168.0.231 port 34400: Connection refused)
Apr 30, 2020 00:01:14.918 [0x7fdfd37fe700] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2019-09-XJBX-TGM1OL:10, marking as dead.
Apr 30, 2020 00:01:14.919 [0x7fdfd37fe700] ERROR - Error issuing curl_easy_perform(handle): 7
Apr 30, 2020 00:01:14.919 [0x7fdfd37fe700] WARN - HTTP error requesting GET http://localhost:34400/discover.json (7, Couldn't connect to server) (Failed to connect to localhost port 34400: Connection refused)
Apr 30, 2020 00:01:14.919 [0x7fdfd37fe700] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2019-09-XJBX-TGM1OL:2, marking as dead.
Apr 30, 2020 00:01:15.397 [0x7fdfc97fa700] WARN - SLOW QUERY: It took 250.000000 ms to retrieve 37 items.
Apr 30, 2020 00:01:15.402 [0x7fdfc97fa700] ERROR - downloadContainer: expected MediaContainer element, found html
What little I can see looks like a host LAN network issue
I will try and update to latest again tonight and see if the problem returns. I have also turned on debug.
