1.21.0.3616 Manual Update

Plex Media Server
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Server Version#: 1.20.5.3600
Player Version#:

I need help understanding how to manually install the 1.21.0.3616 update. I download it but beyond that I have no idea where to go or what the next step is. Any help would be appreciated.

Thanks,

Cory

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If you downloaded the installer, just run it. If there is an issue, try making sure PMS is stopped befre you run the installer again.

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There’s nothing to run. There is not an install file, or any file that I would recognize as the “click this to update” file. There are a bunch of files and folders though. The instructions on the Plex app just say that you will have to manually install the update, but that is the extent of the help Plex offers. Hoping for answers through this forum.

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On what platform are you running your Plex Media Server? According to the tagging this is about a Windows machine… but the 1st screenshot looks more like this is a Linux?

It certainly looks like you have downloaded the Plex Media Server packages for FreeBSD.

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I am running windows 10. All of my media is stored on a NAS running FreeNas.

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So… is your Plex Media Server running on the Windows machine (with the media stored on your NAS) or is the Plex Media Server installed on your NAS (same as the media)?

PMS running on Windows

To update the PMS running on Windows, download the correct installer from https://www.plex.tv/media-server-downloads/ – make sure to pick the package for Windows (direct link for the current public release). When the download is completed, stop the existing PMS and run the installer.

PMS running on FreeNAS

If you want to update PMS on the FreeNAS, you depend on how you installed the app. If you installed the plugin from their Plugins section, you’ll need to wait for the update to make it to their repository.
It’s technically possible to access FreeNAS on a terminal (e.g. via SSH) and to manually install Plex (e.g. from an alternative repository (e.g. manually installing the FreeBSD package you had downloaded on your machine – this will however require some more specific technical knowledge).
https://www.ixsystems.com/documentation/freenas/11.3-U5/plugins.html#updating-plugins

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The easiest way to update on FreeNAS is the plugin (same way was you installed) as others have noted.

However since FreeNAS/TrueNAS is FreeBSD based, you can also update by using the shell and pkgng or ports but this requires that you are familiar with that, if that’s not the case its best to stick with the plugin.

Like other NAS vendors, updates take a bit more because it needs to follow their own procedures, go trough their QA etc, its just normal for a NAS to be a bit behind what we distribute (or in some case I lot).

If you are familiar with the shell, there’s a lot of topics here about how to update PMS to the latest port/pkg version.

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