Hello I have a strange new behavior. I have 2 plex media servers. Usually I could see both and access both from my devices in the same LAN and from outside lan. Now only one at a time can be accessed. If I have access to one, I don’t have access to the other and it s not always the same. Very str…

You need to ensure not to pick the same external/WAN port number for both servers. You seem to have been using 32400 for both of them. Which doesn’t work because your router has only one external IP address. If external clients access that IP on port 32400, you still cannot disambiguate which serve…

Nope ! It was working perfectly well for months when all of sudden it didn’t. That’s what I don’t understand. And I didn’t pick the same for both servers, pkex config seems to have changed without any reasons.

And it happens on BOTH internal and external clients

Your account shows 2 servers, one of which is in soft-deleted state. Both servers are shown to have enabled remote access, with the same external port number. Whenever that happens, Plex.tv now has two different server ID numbers pointing at the exact same address. It then proceeds to automatically…

Hello This doesn’t help has I already know most of this. It was working for months. Then the root cause seems to be that the external ip address of my router changed. And somehow, everything went back to default with 32400. I have changed as you said but even before you said it for new ports. P…

[image] ericfabulus: You said it is in “soft delete state”, what does it means ? it means it is hidden from your account because another server is using the same info that two should not be able to have. Plex TV assumes you got rid of it but knows it could be some temporary thing like someon…

Is it possible that you created the newest server as a “clone” of one of the existing servers? i.e. copied the whole data folder and the hidden server settings as well If so, you need to perform some extra steps to disentangle the original and the copy from each other.

It seems nobody from Plex understand a simple thing : the server is completely gone from your interface. Gone as disappeared as not there anymore. Therefore no I cannot change any parameter. Maybe I should just re create it

[image] ericfabulus: Therefore no I cannot change any parameter. You can change the parameters for port in the actual file (or registry if windows) on your computer/NAS the server is installed on where those parameters live. They are in the advanced settings which is all explained in the link…

1 of 2 plex media server working at a time

Plex Media Server

kahilzinger May 16, 2025, 12:42pm 6

I went into a deep discussion of this completely with screen shots. Follow this except the dual-WAN part. You have to use a different external port and port-forward that to 32400. I use 32401.

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1 of 2 plex media server working at a time

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