1 specific library not connecting on some devices

Plex Media Server Desktops & Laptops
1

Server Version#: Version 1.13.9.5439
Player Version#: various devices

Hi All
This seems to be the best forum category but please feel free to move it
Anybody here ever come across an issue where 1 and only 1 plex library (Kids Cartoons) will not connect on an iPad or on libreelec (offical plex plugin)…
IPad, librelec box and server on same network

The clients with issues can access other libraries on the server just not the Kids Cartoons one, I can access that library from other devices including another older ipad and several android devices, I have rescanned the library from server side and checked for any server updates.

On the ipad i have un-installed and reinstalled the app, cleared the app cache with no difference, I can find the Cartoons when i search for them so they are connected somehow but the library is not showing when trying to access it.

2

OK so bit the bullet and deleted the old library and created a new one and it is now working ok again.

4

There is an issue that came in version 1.13.9 that relates to TV Shows libraries that have DVR recorded shows. if you do have recordings there then it is most likely this issue - which has been referred to the development team

1 Like
6

1.13.9 beta has now been superseded by 1.13.9.5456 which should fix the issue of failure to load TV Shows libraries with recorded media and also episode and watched counts

  • Fix for recorded TV libraries failing to load on iOS. (#9227)
    (and tvOS and Roku)
7

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.